Active Directory Years Experience

VANESSA PEREZ

Cell: 808-***-****

Email: abkhze@r.postjobfree.com

Objective Solutions oriented, team player, and resourceful candidate with

over seven years experience in network administration and IT

support. Seeking for a challenging and talented role as

Systems Administrator in a company while providing creative and

effective server and networking strategies.

Experience 2/2007 Systems Administrator

to 7/2009 Hewlett Packard (HP), Pearl Harbor, Hawaii

11 Part of the Incident Response and Monitoring Team as a

Network Systems Monitor using IBM Tivoli Enterprise

Console and Netcool Monitoring tool.

12 Responsible for monitoring classified and unclassified

network issues and create tickets on Netcool alerts and

server/power outages according to priority and service level

agreement (SLA) standards.

13 Document troubleshooting efforts and send advisory reports

and remediation updates to the Network Operations Center.

14 Utilize Active Directory for account updates and password

resets, and Remote Desktop Connection to troubleshoot

various problems.

15 Maintain an up to date summary shift report on a NMCI

(Navy Marine Corps Intranet) classified network.

16 Provided computer software and database training to users

as needed.

17 Serve as escort to visiting dignitaries in classified areas.

6/2002 Information Systems Technician

to 6/2006 United States Navy, Yokosuka Naval Base, Japan

18 Troubleshoot and provide technical support for hardware,

software, and systems.

19 Analyze performance of the network and ensure its

availability to users.

20 Assemble/install, operate and maintain state of the art

information systems technology including local and wide

area networks, mainframe, mini and microcomputer systems

and associated peripheral devices.

21 Perform system backup and recovery activities.

22 Create and maintain user login identification (userid)

information and login scripts.

Education Bachelor of Science, Management Studies

University of Maryland University College, Adelphi, Maryland

Graduated.

Master of Science, Information Systems & Services

University of Maryland University College, Adelphi, Maryland

Currently enrolled.

Technical Skills Hardware:

Dell & Hewlett Packard desktops and laptops

HP & Lexmark printers

Dell Switches & Cisco Routers

Software:

Database System Remedy Action Request System

IBM Tivoli Enterprise Console and Netcool Monitoring tool

Microsoft Exchange 2003

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)

Microsoft Windows Active Directory

Military Training NEC 2735 Junior Networking Coursework

NTCSS: RSupply, Nalcomis, and OMMS

Operating Systems: Windows NT/2000/XP/Vista/7

Certifications CompTIA A+ Certification

CompTIA – Network+ Certification

CompTIA – Security + Certification

Other Top Secret Clearance

Contact this candidate