Sales Customer Service
Resume:
Drive 216-***-****
Columbus, OH E-mail
***** *****.**@***.***
Erica Flint
Education
The Ohio State University Columbus, OH June
2009
Degree: Bachelors of Science in Human Ecology
Major: Family Resource Management/ Consumer Services
Minor: Business
Work experience
June 2009-Present Ashcroft and Oak
Columbus, OH
Sales Associate
Discover the desires of guest in order to sale them a jewelry
piece that suits their lifestyle
Promote our preferred account as a way to enable individuals
to purchase
October 2009 - June 2009 Abercrombie & Fitch/
Hollister Dublin, OH
Impact Assistant Manager
Supervise the sales floor to ensure great customer experiences
and loyalty
Provide associates with daily information that effects
business
Open and close the store for operations
Audit items to replenish the sales floor and re-merchandise
items to drive revenue
September 2008 - July 2009 Magnolia Home Theater/ Best Buy
Dublin, OH
Administrative Assistant
Follow-up with customers by phone to ensure satisfaction of
products
Send thank you cards to increase customer loyalty
Create flyers for promotional sales event
Provide demonstrations of products and explain their features
and brand history
Schedule interviews and prepare new hires paperwork
Summer 2004 - September 2008 Best Buy
Dublin, OH
Sales Operator
Provide excellent customer service by answering 90% of calls
Earn $15,000 or more of store revenue each month
Train part-time associates to become knowledgeable
Schedule interviews and prepare new hires paperwork
Volunteer experience Columbus Reads Mentor
2008
Columbus Food Bank Inspector
2008
Relay for Life
2008
March of Dimes
2008
Ohio State Welcome Leader
2007
Skills Proficient in Microsoft Word, Excel, Power Point, Access,
Publisher and Outlook
Quickly adapted to the use of various job related programs in
my preceding positions, resulting in efficient task completion
References Available upon request
Contact this candidate