Customer Service Sales

Kelvin Lee

**** ******** ****** ( Honolulu, Hawaii 96816 ( 808-***-**** (

abkhtd@r.postjobfree.com

SKILLS Supervise and coordinate daily operations of both employees and

goods.

SUMMARY Over 10 years of great customer service and sales background

with a solid background in computer software, computer

operations, office and warehouse operations.

PROFESSIONAL EXPERIENCE

March - October 2008 Sales Manager, Re-Bath Inc., Honolulu, HI

Supervise 4 employees in the sales department. Arrange free proposal

meeting, arrange financial payment plans with clients

and set up installation time and day.

Recruited to oversee the legally Helped VP to develop new package

binding contract is in proper order deals for the sales team

Make sure the inventory is available Initiate contact with different

for clients installation date media for commercials (television

Set up free estimate and stations, newspaper and more.)

installation days with potential and Interviewing potential employees

new clients

Order inventory when warehouse is

low and for clients installation

July 2006 - June 2007 Sales Support / Customer Service, Valenti Print

Group, Honolulu, HI

Assist the sales staff of 5 with their clientele and their orders.

Build a rapport with new and potential clients via phone

and in person and set up meeting Schedule with sales

staff.

Make sure that the sales staff is Other office duties

keeping their customer happy Maintain the current database of

Problem solve that the client has current clients

Report in the meetings on what jobs Close any outstanding and old

is outstanding for which clients clients files

Manage clients needs when sales Greet potential clients when they

member is unavailable walk in or on the phone

June 1998 -January 2006 Production Coordinator, Business Cards

Tomorrow, Honolulu, HI

Ensure the smoothness of the production running effectively

Keep a good time management for Solve problems that the clients may

getting the products to our clients have

on time Delegate printing jobs to different

Make sure the drivers leave on route pressmen

on time Ensure quality control on the

Receive new shipments for the products

warehouse using electric forklift Typesetting and basic graphic design

Make sure the mail leaves on time

Inspect the new orders from the Answer phones, print invoices and

route drivers for completeness collect money

Deliver products to clients

Inventory

EDUCATION Associates Degree in Liberal Arts, Windward Community College

(1992)

Bachelor Degree in Public Administration, UH -West Oahu (1996)

ACTIVITIES Student government at Windward Community College, volunteer at

the Ronald McDonald House, Honolulu, HI

Volunteer at the Cherry Blossom Pageant, Honolulu, HI

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