Leslie Mendoza

**** ******* ***. ( Fontana, CA, 92336 ( 909-***-**** (

abkhrt@r.postjobfree.com

Objective

I am looking to obtain a position for a company with an environment

where I can learn, grow and become successful as well as share my

strong customer service skills to benefit the company and complete

corporate goals.

Personal Profile

I have about 4 years' experience in customer service and support, and

recognized in my strength to communicate with customers in person and over

the phone, problem solving and always completed sale goals.

Consistently recognized for ability to learn quickly.

Extremely self-motivated, reliable, responsible with the ability to work

with little or no supervision.

Strong ability to establish and maintain effective working relationships

with the public and work team.

Excellent ability to follow established departmental procedures.

Education

Career colleges of America - San Bernardino, CA

Ultrasound tech. diploma, Graduated January, 2010

Eric Birch high school - Fontana, CA

Received High school diploma, Graduated June, 2008

Experience

Customer Service Representative

Best Buy, September, 2009-present

Assisted customers in returns and exchanges, and help customers fill out

credit card applications and process them in the computer.

Answer customer calls by directing them to their desired department,

answered product questions, check product inventory, and sale over the

phones.

Quickly and effectively solved customer challenges and constantly seeking

new ways to improve customer service.

Filed documents and paper as work needed for the company.

Process customers credit card payments, handled various cash transactions

as well as count down my till at the end of my shift.

I look up customers' online orders, orders from other stores or our

warehouse and release the items to the customers.

Demo/Sales associate

Mahler's culinary delights, September, 2008-August, 2009

Demoed product by cutting and sampling product to customers.

Help customers choose their product and sold product to them.

Maintained product and work area.

Customer service representative

Circuit City, November, 2007-August, 2008

Assisted customers in returns and exchanges, and help customers fill out

credit card applications and process them in the computer.

Support sales reps in opening new accounts and upgrading existing service.

Answer customer calls by directing them to their desired department,

answered product questions, check product inventory, and sale over the

phones.

I was the top employee in my department to meet goals given by my manager.

Process customers credit card payments, handled various cash transactions

as well as count down my till at the end of my shift.

Extern experience

White Field Radiology- Pomona, August, 2009 to January, 2010

CA

Received and prepared patient for examination by reviewing case history,

assessing method of testing, and explaining procedure to patient.

Maintain a daily log of patients seen / complete exam billing forms.

Filled out basic ultrasound reports for technician.

Faxed medical reports to doctors' offices.

Maintain ultrasound equipment and work area, and maintain adequate

supplies.

Check in patients and out patients in the computer.

File and pull film jackets for ultrasound Technician.

Answered calls and scheduled appointments for patients.

References available upon request

Contact this candidate