Objective

A technically challenging role in a fast-paced work environment with the

ability to develop new and innovative IT strategies and solutions.

Background

Over 13 years technical experience covering multiple disciplines including

project management, business analysis, desktop support, and application

development. Expertise in providing technical leadership and IT process

improvement. PMI certified project manager with experience managing

projects of varying size and complexity.

Personal and Professional Attributes

Customer Service: Provide personal attention to understanding and

interpreting customer requirements. Establish mutually beneficial

relationships with customers, vendors, business partners.

Communication: Able to communicate effectively to different audiences,

both technical and non-technical.

Problem Solving: Use logical and critical thinking skills to adapt quickly,

analyze complicated problems, find innovative solutions.

Project and Process Management: Have used multiple project management

processes, frameworks. Trained in Lean, Six Sigma, ITIL.

Leadership: Ability to learn motivation factors of project resources to

keep team engaged in achieving business goals.

IT Experience and Project Leadership Highlights

. Managed shared services implementation of Kronos Workforce Central

for North American divisions of Koch Industries. Created business

case for replacing 13 disparate systems with a centrally managed

enterprise solution. Recognized project value of $5MM.

. Performed business impact analysis and risk assessment to

prioritize business processes that required creation of disaster

recovery plans. Showed that highest impact processes could be

protected with minimal investment.

. Implemented custom, web-based logistics system that enforced

business rules for product returns for a global computer hardware

business. Automated interactions with overseas contractors.

. Developed custom web-based Java application to track test hardware

usage for a semiconductor manufacturer.

. Developed custom SQL and Perl scripting for supply chain management

planning optimization tool.

. Built application monitoring tools for in-house software

. Provided planning and coordination for effort to consolidate two

Manufacturing Systems into one. Led to a $50k per year savings in

support costs.

. Led eight project towers in effort to implement new Computer

Integrated Manufacturing system.

Education

Bachelor of Science Degree Major: Computer Science - Minor: Mathematics

Regis University Colorado Springs, CO

Graduated December, 1998 - Summa Cum Laude

Professional Certifications

Project Management Professional (PMP) Project Management Institute

March, 2008

Technical and Professional Training

Course Provider Date

Improving Sales Effectiveness with Versatility TRACOM

October, 2008

Project Team Fundamentals Kronos August, 2007

Blended Lean Six Sigma Greenville Tech Summer, 2007

Project Leadership & Communication WSU CMD February,

2007

ITIL Foundation CSME May, 2006

ProVision Business Process Modeling ProVision

February, 2005

Business Objects Administration Clarity Matters December,

2004

DataSweep Applications Solutions DataSweep March, 2003

Technical Skills and Competencies

Programming and Scripting Languages - Java, JavaScript, C, COBOL, VB, Perl,

HTML, XML

Operating Systems - Unix (HPUX, Solaris), Linux (Red Hat, Debian,

Slackware), Windows (NT, XP, Vista, 7), VMS

Applications - SharePoint, Microsoft Office,MS Project, Kronos,

Informatica, Business Objects, BMC Remedy, Visio, ProVision, DataSweep

Databases - Oracle, SQL Server, Sybase, mySQL

IT Work Experience

May 2006 - Present - Koch Business Solutions (Subsidiary of Koch

Industries)

- Headquarters: 4111 E 37th St Wichita, KS 67201

316-***-****)

Positions Held / Responsibilities and Accomplishments:

IT Product Manager

May 2008 - Present

Responsible for service delivery of corporate time and attendance

solution in shared service environment

Create and execute on Service Level Agreements (SLA)

Managed product P&L ($500k annual revenue)

Managed internal and external resources

Developed strategies for future service offerings

IT Project Manager

May 2006 - May 2008

Project Manager for a wide variety of projects including:

Server and infrastructure changes

Disaster recovery

ERP module implementation

Time and attendance consolidation

Application development

Contributed to the establishment of PM best practices and processes

March 1997 - April 2006 - LSI Logic Corporation (NYSE:LSI)

- Local Office: 2001 Danfield Ct Fort Collins, CO 80525

- Headquarters: 1621 Barber Lane Milpitas, CA 95035

866-***-****)

Positions Held / Responsibilities and Accomplishments:

IT Business Analyst 2

November 2004 - April 2006

Provided IT analysis for RMA, Corrective Action, Product Configuration

business processes

Wrote functional specifications

Captured user requirements

Built and configured IT systems and application solutions

Managing contract resources

Developed business process models

Led testing and change management efforts

Programmer/Analyst III

May 2001 - November 2004

Wrote technical specifications

Gathered functional and technical requirements

Developed (coded) solutions

Designed and developed hardware tracking system that reduced the

amount of duplicate equipment purchased by the company

Business Analyst / Project Manager / Group Lead

June 2000 - May 2001

Responsible for $10.5MM project budget

Managed seven direct reports

Led eight project sub-teams

Programmer/Analyst II

May 1999 - May 2000

Wrote ETL solutions for corporate data warehouse

Developed data models

Built custom reports

Programmer/Analyst I

May 1998 - May 1999

Provided 24/7 support for manufacturing execution system (MES)

Wrote custom user exits to meet business requirements

Converted manufacturing reporting system for Y2K compatibility

Technician II and Interim Project Lead

April 1997 - April 1998

Provided off-hours server, network and desktop support

Implemented an automated WIP tracking system

Performed system batch job scheduling

Managed system backups

Stepped in as interim project lead

Contact this candidate