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Customer Service Manager

Location:
Cordova, TN, 38016
Posted:
October 01, 2010

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Resume:

Tiffany N. Simmons

**** *********** *******, ** ***** Cell: 901-***-**** Home: 901-***-****

Objective

As an Office Manager I want to coordinate and control all activities in an Office effectively and efficiently which

would help the organization to achieve its objectives and goals with satisfied customers, clients, and or patients.

Experience

Title Cash Memphis, Tn

Office Manager 02/10- present

• Perform posting of cash receipts, expenses, or other transactions to journals or ledgers for account accuracy

• responsible for the growth of the center to meet expected budgets, asset accountability, and debt control

• Make daily routes to banks to deposit daily revenue.

• Reviewing invoices, bills, bankruptcy, or other documents for corrections before entering into records.

• Responsible for daily and month end reports and adjustments

• Placed orders for office supplies, equipment, and services.

• Perform daily clerical functions: phones, typing, filing, and customer service.

Sitel Memphis,Tn

CSR II 01/08-01/10

• Duties include members enrollment, eligibility and benefits verification.

• Responsible for claims, appeals, and authorization processing.

• Responsible for address, plan and physician changes and/ or correction

• Schedule member transportation, and meals on wheels

• Knowledgeable of providers fee schedules, medical billing and coding

Hampton Inn Memphis,Tn

Front Desk Supervisor 10/04-11/06

• A/R and Payroll Clerk

• Kept records of room availability and guests' accounts.

• Resolve customer complaints

• Assist front desk as needed

• Daily deposit to bank

Education

Strayer University Memphis, Tn

Associate of Business 06/2009- Present

SKills

• Assertive, self-motivated, goal-oriented, organized and efficient.

• A Flexible, Cooperative, hard worker, team player and reliable.

• Proficient in all versions of Microsoft Office, Hotel Property Management System, Internet, Switchboard,,AMSI, QuickBooks, Title Pro, Data Entry, Xerox, Metaframe, Citrix, and Kronos

Reference

Professional and personal references available upon request.



Contact this candidate