Jenine Cole
**** ***** ****** ***** ***. ** Belleville, IL 62220
618-***-**** - ******.****@*****.***
Exceptional written and verbal communicator with proven organizational and
leadership skills. Accustomed to meeting tight deadlines while working
within fast-paced environments. Consistently demonstrate problem
resolution abilities and resourceful in completing tasks in accordance with
company compliant policies and procedures. Continually seek challenges to
stimulate personal and professional development.
core professional strengths
Creative Problem Solving
Client Relations
Appointment Setting
Computer Operations
Filing & Data Archiving
Office Equipment Operations
Writing for Publication
Writing Letters/Proposals
Analytical Thinking
Professional Experience
Associate Financial Representative
. Provide administrative/secretarial support for various
departments/divisions such as answering telephones, assisting visitors
and resolving a range of administrative problems and inquiries.
. Operate desktop computer to compose and edit correspondence and memoranda
from dictation, verbal direction and from knowledge of policies of
established departments/divisions; prepare, transcribe, compose, type,
edit and distribute agendas and minutes of numerous meetings.
. Frequently utilize Excel spreadsheets to track commissions and create
weekly production reports.
. Develop PowerPoint presentations and create promotional materials for
special events.
. Schedule and coordinate meetings, interviews, appointments, events and
other similar activities for supervisors, which also include travel and
lodging arrangements.
. Maintain calendar, confirm and reschedule appointments, generate and
maintain selected prospect lists.
. A liaison between the client and underwriters; provide appropriate
documents necessary for processing.
. Create, monitor, and service contracts for new accounts and over 500
existing clients.
. Prepare individualized proposals, ledgers, and personal needs analysis
for financial planning.
. Develop and implement new procedural manuals to aid in the productivity
and efficiency of office workflow.
. Health and life licensed in IL and MO, ability to sell insurance on
behalf of Financial Representatives.
. Maintain compliant standards for the procedural handling of all insurance
and investment related transactions.
Marketing and Communications Coordinator
. Cultivate personal relationships with existing clients to increase
probability of repeat sales and promote referrals, which have resulted in
the acquisition of over 150 new clients.
. Analyze marketing research and prepare appropriate sales support
materials based on findings.
. Prospect and promote business by leveraging the Internet, direct mail
campaigns and brochure distribution.
. Segment client files into different tiers enabling more efficient
distribution of direct mail pieces.
Work Experience
Northwestern Mutual Life, St. Louis, MO 2008-Present
Associate Financial Representative/Marketing and Communications Coordinator
BJC HealthCare, St. Louis, MO Spring 2008
Marketing and Communications Intern
Red Robin, Fairview Heights, IL 2006-2009
Bartender/Sales Associate
O'Charley's, O'Fallon, IL 2002-2006
Bartender/Assistant Dining Room Manager
Education
Southern Illinois University Edwardsville, Edwardsville, IL
Bachelor of Science Degree in Mass Communications May 2008
Southwestern Illinois College, Belleville, IL
Associate in Applied Science Degree in Marketing July 2004
computer skills
Windows XP, Mac OSX, MS Word, MS Excel, MS Outlook, MS PowerPoint, Adobe
Photoshop, Adobe Illustrator, Adobe In Design, Final Cut, Pro Tools, Avid
Professional training
Business Communication, Contemporary Marketing, Marketing Management,
Consumer Behavior, Interpersonal Communication Skills, Advertising
Copywriting/Design, Electronic Media Advertising, Visual Media Analysis,
Research Methods in Mass Media, and Media Ethics