Customer Service Sales
Resume:
Trevon Ellis
**** *. ******** **. ***. ****
Houston, TX 77054
*************@*****.***
Career Objective Seeking opportunity to apply knowledge in Computer Information Systems
beneficial to enhancing productivity and customer service to an agency.
Experience
2009-Present Pre Cash, Inc Houston, TX
Expanded Bill Pay Agent
Efficiently and Accurately process payments through several
automated systems
Perform occasional entry level customer service tasks including verifying
customer data
Meet required monthly goals set by the department
Use computer systems to obtain and review customer information
.
2009 Rent-A-Center, Inc Montgomery,
AL
Account Manager
Managed customers routes to creatively promote credit goals
Provided customer service to sales clientele
Devised strategies beneficial to enhance profitability
Ensured readiness and organization of showroom display
Developed rental agreements and contracts
Received and adjusted payments of customers
Determined creditworthiness for sales
2005-2009 UNITED PARCEL SERVICES Montgomery, AL
Package Handler
Functioned in fast pace position involving continuous handling of
packages in a timely manner
Developed excellence work ethics in distribution and sorting of customers’
packages
Helpful in aiding company to sustain a competitive advantage
Education
2004-2008 Alabama State University Montgomery,
AL
B.S. Degree in Computer Information Systems
2010- Present University of Phoenix
Houston,TX
Master of Information Systems
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