Sales High School

Marie E. Wilkerson

*** */* **** ****** Drive Huntsville, AL 35805

Phone: 334-***-**** Email: *******@***.***

Dedicated, customer focused administrative professional offering significant experience in self directed

positions requiring effective support, secretarial, and administrative duties. Proven interpersonal,

communication and multitasking skills. Adaptable team player recognized for willingness to learn and

teach newly acquired skills.

• •

Excellent Written and Verbal Calendar Schedule Preparations

Communication

• •

Project Coordination Budget Preparation

• •

Organized and Detail Oriented Computer Savvy

• •

Superior Time Management Sales Expert

• •

Travel Arrangements Multi Line Phone System

Education & Certifications July 2007 – May 2010

University of Alabama Huntsville Foreign Language and International Trade

Auburn University at Montgomery Masters of Education (2007 2010)

Huntingdon College (2000 2004)

Bachelor of Arts, May 2004 Concentration: Political Science and History

State of Alabama First Special Alternative Certificate (2007 2008)

State of Alabama Second Special Alternative Certificate (2009 2010)

CPR certification (2010 2011)

Professional Experience

SIDNEY LANER HIGH Montgomery, AL

World History Teacher

Manage classroom coverage of 9th grade World History classes; assume all

responsibilities of regular

classroom teacher, including professional development, communication with parents,

assessments of

students, and staff meetings. Collaborate with cooperating teachers to design

curriculum and lesson

plans; perform basic administrative duties such as recording attendance and organizing

student

portfolios, provide individual assistance to students, as needed.

• Earned 2008 2009 9th grade Teacher of the Year Award based on administrator and

student votes.

Co Chaired the Vision/Mission SACS committee during the SACS audit.

•

Performed secretarial functions including student portfolios, attendance reports,

•

expense reports (cheerleading), spread sheets, PowerPoint Presentations, and

correspondence while sponsoring National Honor Society and National Beta Club.

Educated students with mixed abilities in the areas of World History, U.S History,

•

and African American History.

Developed and implemented creative curricula utilizing outcome based education,

•

cooperative learning, and alternative assessment.

Created and implemented dynamic lesson plans which moved logically from

•

knowledge based into higher levels of critical thinking using both student centered

and teacher centered approaches.

Planned meetings with parents and administrators to discuss student assessments

•

and curriculum alterations.

Cheerleading Coach July

2006 – 2008

Oversees the daily operations of a high school cheerleading squad of 25 cheerleaders.

Responsibilities include Administrative and Managerial duties.

• Coordinated and assisted the Athletic Director and other coaches when needed.

Performed secretarial functions including student portfolios, attendance reports,

•

expense reports (cheerleading), spread sheets, and correspondence.

Maintained the Cheerleading account and worked closely with the school

•

accountant.

Developed and implemented creative practices and organizing clinics.

•

Purchased, ordered, and selected inventory and supplies needed for the department.

•

Planned meetings with Athletic Director and parents to discuss athletes.

•

COLONIAL BANK N.A. Montgomery, AL July 2005 – July 2007

Document Review Specialist, Loan Operations

Conducts consumer and commercial loan audit activities, insuring compliance with

internal policies

and governmental regulations.

• Created a process for auditing large dollar loans, which reduced the error exception rate

by 74%.

Developed and implemented a training curriculum for the loan document review team.

•

Upon roll out, a sustained 97% loan audit error reduction rate was realized.

Partners with Financial Center and Operation’s personnel to resolve outstanding loan

•

documentation issues.

Accomplished with commercial bank policies and regulations. Known for assisting with

•

the reduction on back office loans and working on Small Business loan projects.

Call Center Agent, Retail Banking/Switchboard Operator June

2004 – July 2005

Responsibilities included promoting, cross selling, and servicing a full range of

financial products.

• Operated a multi line phone systems, copiers, printers, fax machines, and computers

Devised and implemented strategic marketing plans for attracting new clientele, and

•

continued expansion of relationships through contacts with existing/potential clients.

Planned, directed and managed sales, client profitability measurements, business

•

development, and service activities in order to achieve stated business objectives.

Played a key role in increasing retention as well as satisfaction rates.

•

Cultivated positive and enduring relationships with customers.

•

Contributed to the implementation of promotional programs that optimized revenue

•

levels in a saturated market.

Skills

Technical: Microsoft Windows and Office products

Other: Possesses superior time management ability and outstanding verbal and written communication

skills. Able to work well as individual contributor as well as be a true team player.

Contact this candidate