Customer Service Medical Assistant

Location:

Posted:

September 11, 2010

Amber L. Rodriguez

Victorville, CA 92394

Objective:

To obtain a position that utilizes my strengths and skills and has opportunity for

advancement within a stable company.

Employment History:

03/2010-present San Bernardino County Department of Behavioral Health

WEX Worker- Clerk

Answering multi-line phones with high volume of calls, great

customer service, emailing doctors about changes in doctors

appointments, making doctor appointments, reminders calls to

patients, filing charts, checking patients in to their appointments,

taking phone messages, use of Microsoft Office and Simon

06/2004-08/2006 American Pizza Company - Alta Loma, CA

Manager/ Customer Service Representative

Answering multi-line phones with high call volume, taking orders,

customer service, preparing food orders, cash register, credit card

transactions, answer telephones, and equipment preparation.

Education:

2008-2009 Regional Occupational Program - Victorville, CA

Certificate- Physical Therapy Aide

2005-2006 Concorde Career College - San Bernardino, CA

Certificate/Diploma- Medical Assistant

2001-2005 Fontana High School - Fontana, CA

High School Diploma

Educational Externship:

11/2008-12/2009 Mojave Chiropractic and Medical - Victorville, CA

Physical Therapy Aide

Answering multi line phones with high call volume, filing, chart

preparation, ultrasounds, massages, rooming patients, cleaning

rooms and stocking rooms

5/2006-6/2006 Loma Linda Medical Center - Loma Linda, CA

Medical Assistant

Answering telephones, rooming patients, filing preparing charts,

assisting in pap smears, urinalysis, administer injections, assist in

ultrasounds and amniocentesis

References Available Upon Request