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Customer Service School

Location:
Shreveport, LA, 71108
Posted:
October 01, 2010

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Resume:

Pamela Marshall Walker

**** ******* ******

Shreveport, LA 71108

318-***-**** / 832-***-****

abkheq@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational skills, customer

service background and ability to work well with others.

Experience

Substitute/Paraprofessional 2008-2010

Aldine Independent School District Houston, TX

• Establishing and maintaining order in the classroom.

• provide instructional support for students

• provide administrative support for the classroom teacher

• Duties vary according to the needs of the students

Care Giver 2007-2008

Bright Beginnings Preschool and Infant Care Houston, TX

• Establish routines and provide positive guidance

• Implement positive discipline when required

Permanent Substitute Teacher 2005-2007

Caddo Parish School Board Shreveport, LA

2005-2006 – Mooretown ECE 1st Grade

2006-2007 – Oak Terrace/J. B. Harville Alternative School 6th-8th grade Boot Camp

• Creating and implementing lesson plans

• Establishing and maintaining order in the classroom.

• Maintaining a classroom environment conducive to effective learning.

Customer Relations Representative 2001-2005

Southwestern Bell Yellow Pages Dallas, TX

• Utilize creative problem solving skills and organizational/time management skills.

• Analyze and resolve customer concerns using established procedures

• Negotiate adjustments and settlements.

• 4+ years Customer Service experience in an Automated Call Dial/ACD environment.

Education

Western Governors University

Currently enrolled to obtain:

Bachelors of Arts Interdisciplinary Studies (K-8)

Preparation for teacher licensure

References available upon request

Previous Employers Contact Information:

Aldine ISD – Christina Gomez

15010 Aldine Westfield Rd

Houston, TX 77032

281-***-****

Bright Beginnings Pre-School – Deanna Washburn

14225 Hargrave Rd.

Houston, TX 77070

281-***-****

Caddo Parish School Board

1961 Midway Ave.

Shreveport, La. 71130

318-***-****

Southwestern Bell Yellow Pages – Darin Baker

1440 Empire Central

Dallas, TX 75247

214-***-****

References:

Pastor Murphy L. Hunt

5340 Jewella Ave.

Shreveport, La. 71109

318-***-****

Ethel Davis

4371 Deen St.

Shreveport, La. 71109

318-***-****

Pernella Gant

5311 E. Mount Houston Rd.

Houston, Tx. 77093

832-***-****



Contact this candidate