Sales Manager

RICHARD G. PHARR

**** **** ******** ****

Phoenix, Arizona 85050

Home Phone: 602-***-****

Mobile Phone: 602-***-****

E-Mail: abkhcj@r.postjobfree.com

OBJECTIVE

Obtain a Harris Solutions Group Meter Reader position.

WORK EXPERIENCE

Merchandise Flow Team Member 2010 -

Present

Target

Phoenix, Arizona

Unload inventory from trailers and distribute to the sales floor. Stock

shelves utilizing First In First Out (FIFO) inventory practices. Keep the

sales floor fully stocked for guests while responding to guest and team

member requests.

Customer Care Professional 1996 -

2009

American Express

Phoenix, Arizona

Analyzed customer accounts to detect and deter identity takeover and fraud

applications. Contacted customers to confirm their true identity and

resolved any fraudulent abuse of their card products. Located victims of

identity theft and re-established their valid account and personal data.

Directed customers in removing fraudulent charges from their accounts and

how to protect them from identity theft.

Assistant Service Manager

1990 - 1995

Industrial Refrigeration & Boiler Company

Phoenix, Arizona

Managed and coordinated all service department activities. Obtained parts

and equipment for all company departments that averaged three million

dollars in sales per year and served 150+ clients. Performed part and

equipment sales while also preparing project estimates and proposals for

clients. Tracked refrigerant sales and recovery while maintaining EPA

refrigerant compliance standards for a service department of twelve

technicians. Aided the accounts payable and receivable managers in setting

up new accounts, pricing work orders, and reconciling billing problems.

Tracked an average $50,000 inventory for year-end reconciliation. Trained

new employees in company standards and procedures. Coordinated safety

classes and meetings. Performed all network administrator duties on a

Novell network including system back ups, assigning user rights, and

maintaining programs.

SOFTWARE SKILLS

Microsoft Office, Microsoft Works, Word, Excel, PowerPoint, Internet

Explorer, Outlook, McAfee VirusScan

EDUCATION

Bachelor of Science Degree in Business Operations

DeVry University, Phoenix, Arizona, October 1990

Honor: Dean's List

Additional Education:

Introduction To Local Area Networks - Gateway Community College (1/92)

Principles of Refrigeration - Gateway Community College (1/94)

Total Quality Concepts - Paradise Valley Community College (9/94)

VOLUNTEER WORK

. Managed and coached for the Dynamite Youth Cal Ripken, Scottsdale

Cal Ripken and Central Arizona Babe Ruth baseball leagues.

. Coached youth soccer for The City of Phoenix, Soccer Del Sol, and

National Youth Sports.

. Club FUEL Group Leader at First Christian Church.

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