Sales Training
Resume:
KEVIN CAIN
Citrus St. SW
*********@*****.***
Rochester, WA. 98579
QUALIFYING SKILLS
Ability to maintain excellent working relations within the workplace and
with the public.
Self-starter, goal oriented; enjoy challenges.
Successful customer service and sales experience.
Excellent telephone skills; outgoing and enjoy people.
Accurate; detailed and dependable.
Computer literate. Microsoft; Excel, PowerPoint, Outlook, and Word.
Excellent communication skills; written and verbal.
EDUCATION
1984 Graduate, North Thurston High School, Lacey, WA
1986 Associate in Technical Arts Degree in Drafting/Engineering
Technologies, South Puget Sound
Community College, Olympia WA
EMPLOYMENT HISTORY
April 2000-Present: Independent Associate with Pre-Paid Legal Services
Inc.,
(1099 Contract Sales Rep.) Olympia, WA
. Direct sales and cold calling for industry leader in Legal Service Plans.
. Directing sales activities for myself and my sales force for Businesses,
Municipalities, Employee Groups, and Individuals.
. Run recruiting and training activities for my network of associates, in
person up to 80 associates, conference call trainings up to 200 people
nationwide.
. Leader with weekly Business Overview Meetings for room setup, host,
presenter, and trainer.
March 1988- Present: Sole Proprietorship, Puget "Sound" Entertainment
Rochester, WA
Personal mobile music, audio/ video show business. Sub-Contracted services
to Entertainment Plus of Seattle and Northwest Weddings of Renton.
Provide music, hosting, and video applications for schools, weddings,
churches, organizations, businesses, and private parties.
Provide Sound Reinforcement for Network meetings, Conferences, and Church
Services in size from 80 to 3000 in attendance.
June 2008-Present: Merchandising Crew Lead, Premier Workforce, Pacific
Northwest, WA
. Build and maintain a positive, professional business relationships with
retail customer representatives; Serve as a primary point of contact with
key customer representatives.
. Assist in effective execution of product strategy for all customer new
stores, remodels, relocations, and resets.
. Demonstrate initiative and ownership over sales reports, helping to
ensure proper inventory levels and to understand flow of business.
. Respond to, and complete all, special project requests.
. Recruited and directed crews of 1-4 persons as per project requirements.
KEVIN CAIN PAGE 2
April 2005-June 2008: HVAC Wholesale countersales associate, Thermal Supply
Inc.,Tumwater, WA
Phone interaction with customers..
Assisting walk-in customers with equipment and parts needs.
Driving new sales via product announcements and specials.
Cash drawer control, balancing Cycle count, and inventory process.
Warehouse; pulling and staging of orders for customer pick-up or delivery.
Coordinated weekly delivery routes; order processing and returns.
Processed all warranties and product returns.
April 1998-April 2000: Audio Technician/ CAD Draftsman, Omega Consultants
Inc.,Olympia, WA
Installed audio, video, and lighting in churches across the U.S..
Worked closely with owners, contractors, co-workers, and manufacturers to
provide quality service to customers.
Extensive contact via telephone with vendors and manufacturers handling
order processing and delivery expedience.
CAD drafting of Omega Consulting acoustic design concepts as well as sound,
video, and lighting technical drawings.
April 1994-April 1998: Specialty Salesperson, Lumbermen's Building Center,
Olympia, WA
Responsible for showing and selling Kitchen Cabinetry and related products
to contractor base and retail customers.
Designed and presented to customer's kitchens to their specifications.
Extensive public contact via telephone, correspondence, and in person with
sales reps., and customers to handle job related problems and facilitate
proper solutions in line with our service goals.
Worked closely with public, co-workers, and manufacturing companies to
provide excellent service to my customers to increase add on sales for my
department.
Responsible for order processing and invoicing, as well as job handling
with sub-contractors through a turn-key installation, for some customers.
February 1992-September 1993: Project Engineer, Westmark Products Inc.
(Institutional cabinet manufacturer), Tacoma, WA
Processed shop drawings for architect approval using AUTOCAD R12.
Prepared pre-production shop drawing with approvals back from contractor,
field drawings, and send necessary engineering and production information.
Worked closely with contractors and architects to produce shop drawings.
Designed casework with specialty applications required by customers.
KEVIN CAIN PAGE 3
July 1990-January 1992: CNC Programmer/ CNC Operator/ Lister, Monitor Inc.
(Institutional cabinet manufacturer), Tacoma, WA
Direct employees in current manufacturing procedures concerning production
with CNC 3-axis multiple drill can cut saw machine (WEEKE).
Designed all programs and system procedures concerning CNC machines for
production.
Utilized AUTOCAD R11, and CAM software for the engineering and programming
of parts to be produced by the CNC machines.
Operate computer mainframe listing system to transfer information from ship
drawings by data entry to extracting reports, part tickets, and item
tickets to be used on production floor.
Responsible for CNC maintenance, required tooling, and software to keep CNC
machines running at optimal production levels.
INTERESTS
Networking, church sound ministry, gardening, music, hiking, photography.
ADDITIONAL TRAINING
1992 AUTOCAD Version 12
1994 Forklift Certification
1994 DeWils Sales and Conflict Resolution Training
1995 DeWils Cabinet Training
1995 Mid-Continent Cabinet Sales Training
1995 Horizons Cabinet Sales Training
1995 Anderson Window and Door Training
1995 Insulate Window Sales Training
1996 Action Selling Sales Training
1998 Barco Video Projector Product Support Training
2000 Pre-Paid Legal Fast Start to Success Sales Training
2000 Pre-Paid Legal Group Sales Training
2001 Pre-Paid Legal Small Business Sales Training
2003 Pre-Paid Legal Expanded Group Sales Training
2003 Pre-Paid Legal Identity Theft Shield Sales Training
2005 Goodman Heat pump Installation and Service Training
2006 Manatowoc Ice Machine Diagnostics and Repair Training
2006 Mitsubishi Mr Slim Diagnostics and Repair Training
2006 Thermal Supply Systems Design, and Sales Training
Contact this candidate