Customer Service Sales

Stephen B. Armour

*** ****** ******

Kenner, La *0062

Cell 504-***-****

Email: abkha7@r.postjobfree.com

Objective

Seeking to obtain a challenging position that will utilize my knowledge of working with

highly technical software and hardware applications. Interface with customers while

increasing productivity and cutting costs.

SKILLS

• Assertive, self-motivated, goal-oriented, organized and efficient.

• 55 WPM typing speed

• Proficient in O/S : LINUX, Fedora, OS/X, Windows XP /7/server

• Structured cabling

• TCP/IP,DNS,DHCP

• PC Hardware

• Group Dynamic skills

• Can operate and configure Cisco routers

Experience

Cox Communications New Orleans, LA

Supply Chain 02/09-2/10

• Tested and handled 9,000+ EMTA modules and digital converter boxes.

• Performed drop shipments and complete inventory of warehouse monthly.

• Interacted with company technicians to issue supplies as needed for distribution.

Delta Petroleum St. Rose, LA

Warehousemen 04/08-11/08

• Saved company $40,000+ by remanufacturing damaged products

• Operated Toyota forklift to build inventor

• Attended Safety training meetings, 2nd safest site in franchise

UPS Metairie, LA

Package Handler / Driver Helper 10/06-02/08

• Sorted and prepared packages typically weighing 25 – 35lbs. for delivery which

involved lifting, lowering, or sliding in a fast paced environment.

• Maintained clean and safe work environment daily.

• Delivered and distributed 200+ residential and commercial packages daily.

• Assisted customers with inquiries regarding parcels.

Bargain Network Houston, TX

Customer Service/ Sales Representative 09/05-08/06

• Expanded territorial sales by 30%

• Offered excellent customer service in sales and retention.

• Received company’s highest sales award for a month.

Education

ITT Technical Institute St. Rose, LA

Associate’s Degree, Computer Networking and Applications 2007-09/10

East Jefferson H.S. Metairie, LA

General Studies 2001-2005

SKILLS

• Assertive, self-motivated, goal-oriented, organized and efficient.

• 55 WPM typing speed

• Proficient in O/S : LINUX, Fedora, OS/X, Windows XP /7/server

• Structured cabling

• TCP/IP,DNS,DHCP

• PC Hardware

• Group Dynamics

• Can operate and configure Cisco routers

Reference

Professional and personal references available upon request.

Contact this candidate