Customer Service Sales

Kimberly Masternak

***** ******* ***** **** 814-***-****

Edinboro, PA 16412 ***@*****************.***

Objective

* To facilitate excellent operation of Red Balloon Day Care

Center.

Summary

* Proficient in Microsoft Office Suite, Adobe Acrobat and Adobe

Photoshop.

* Skilled at customer and coworker relations.

* Developed small business from inception.

* Magna Cum Laude graduate.

Education

Edinboro University of Edinboro, PA May 2008

Pennsylvania

* B.A., Psychology

* Cumulative Grade Point Average: 3.7

Work Experience

Willow Grove Images Venango, PA April 2008 -

Present

Photography Studio Owner

* Manage and operate portrait and wedding photography business.

* Solely responsible for all customer relations and promotions.

* Maintain all financial and office documents.

Parker's Gallery Edinboro, PA August 2007 -

Present

Administrative and Personal Assistant

* Open and close store regularly.

* Answer telephone calls and relay messages.

* Provide customer service in sales and orders.

* Type e-mail correspondence, appraisals and quotes for

commercial renovations.

* Proofread and edit grants for Edinboro Art and Music

Festival.

* Maintain work orders, handling of artwork, register receipts,

billing invoices and other office files.

* Order materials for gallery.

* Create posters, flyers, websites and other media to promote

gallery and Edinboro Art and Music Festival.

* Photograph and print reproductions of original works of art.

Wal-Mart Edinboro, PA June 2004 - May

2007

Photo Lab Specialist

* Supervised training of new associates.

* Delegated tasks to coworkers.

* Assisted customers in camera purchases and ordering

photographs.

* Answered and directed telephone calls.

* Managed inventory.

References

Name Position Telephone

Fred Parker Supervisor 814-***-****

Karla McCaslin Coworker 814-***-****

Amber Wellington Coworker 814-***-****

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