Customer Service Sales

CHRISTA LYNN CAVALLI

**** ********** *****, **** ***** - 775-***-****- abkh3u@r.postjobfree.com

OBJECTIVE

Seeking a challenging and rewarding customer service opportunity that will

employ my extensive experience and advanced skill set to maximize

customer/client satisfaction.

Professional Experience

BF Management, Reno, NV 2008-Present

I am currently the marketing director for a property management company. I

deal with everything including all advertising: print, TV, radio, social

medial, banners, outside the box marketing, resident retention, events, and

all Vegas properties as well. I also do leasing, and was in charge of

resident retention.

Thunder Canyon Golf & Country Club, Reno, NV 2007-2008

At Thunder Canyon I was the Director of Banquets and Sales for the country

club. I was the Ambassador to the club, as well as managing all banquet

staff, their managers, and event coordinators. I also oversaw all events,

and was responsible for the initial up selling of all clients, brining new

business in, as well as marketing to the public.

Dayton Valley Country Club, Dayton, NV 2007

At Dayton Valley Country Club, my title is Wedding & Banquet

coordinator/Ambassador for the club. I am responsible for driving the

outside revenue, as well as getting our name out into the community through

different means, including outside business to business sales. Being that

this is a new facility, it has been my job to make a name for myself, and

Dayton Valley Events within the community and with our members. As a staff

member at Dayton Valley we are expected to wear many different hats. Some

examples are: marketing, outside business to business sales, creating new

ideas for the club and it's members, and collaborating with Lakemont homes

in order to give perspective buyers a bigger picture in terms of the

destination spot we are creating.

Hidden Valley Country Club, Reno, NV

2006-07

At Hidden Valley Country Club, my title is Executive Assistant/Membership

Sales. I am responsible for all aspects relating to marketing, membership,

and member relations. I also assist the GM and other department heads, with

anything they may need.

COACH/TEACHER, Barry & Juliana Graham Family, Novato, CA

2004-05

Worked with a Marin County couple's severely disabled daughter, Meredith,

teaching her independent living and life coping skills. She suffered from

spatial learning, fetal alcohol, and social adaptation syndromes, rendering

her incapable of functioning normally on an every day basis.

Highlights:

. At the end of my tenure, Meredith was able to interview for, obtain,

and maintain a job

. Meredith was also able to successfully manage her financial affairs

including establishing, balancing and budgeting bank accounts

hotel/corporate concierge, Crown Plaza Hotel/Harsch Investment Corp, San

Francisco, CA 2001-2004

Worked as a concierge at a world-renown, four-star hotel in San Francisco

attending to guests everyday dining, entertainment, transportation, and

amenity needs. Provided corporate concierge support (notary, errands,

entertainment/dining/travel arrangements, event planning, etc.) for a

property management owned professional building in the financial district

of San Francisco. Tenants were doctors and lawyers.

Highlights:

. Two time recipient of the "Employee of the Month" award

. Accumulated over ten commendations from physicians and attorneys while

at Harsch

EDUCATION

. BA, SAN FRANCISCO STATE UNIVERSITY - 1992

. AA, College of Marin, Kentfield, CA - 1990

. ECE Certified +6 units Administrative

. Certified Notary Republic

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