[** E Mahogany Hill Way Draper, Utah *****] [801-***-****]
Lacy McHaley
Objective:
Seeking a challenging position with a growth oriented organization that
will benefit my obtained skills and my natural ability to learn quickly.
Experience:
ACS 07/2007-11/2007 Sandy, Utah Data Entry
Data entry team working to correct documents for UPS
We would check each shipment document to make sure there was the right
information on it to bill and send it. If missing information we would look
it up in the database.
All About Kids 11/2007-01/2008 SLC, Utah Teacher
Worked in the infant room making sure each child was taken care of properly
Fed, changed, taught and looked after each infant
Cleaned room and areas each night
Sorenson Communications 04/2008-08/2008 Taylorsville, Utah Relay Operator
Connected to an online chat making phone calls for the deaf and hard of
hearing individuals.
Conduct the phone calls in an orderly manner and translate the call
entirely.
Little Critters 08/2008-05/2009 West Jordan, Utah Teacher
Worked in the infant room making sure each child was taken care of properly
Fed, changed, taught and looked after each infant
Cleaned room and areas each night
America's Best 05/2009-08/2010 South Jordan, Utah Optician/Key Holder
Answering phones, pulling and making new patient charts.
Take and relay messages
Provide information to callers
Greet persons entering organization
Direct persons to correct destination
Receive and sort mail and deliveries
Schedule appointments
Maintain appointment diary either manually or electronically
Tidy and maintain the reception area
Billing
Ordering Eyeglasses and Contacts
Working closely with doctor and patients
Suggestive selling and fitting
Helping Manager with employees and managerial duties
Education:
Park Hill High School Kansas City, Missouri (2 years)
Copper Hills High School West Jordan, Utah (2 years)
Took Math 1010 for semester at SLCC
High School Graduate
Skills:
Windows 95, Word, Excel, PowerPoint, QuickBooks, Payroll, Billing,
Insurances and insurance information, Basic office skills, 10 key by touch,
excellent interpersonal skills, self-motivated, and confident in making
independent decisions.
Also took computer classes in high school.
Type 70 WPM
* Personal and Professional references upon request.