Customer Service Sales Representative

Mark Alan Clausius

*** ***** *****

Clarksville, TN 37042

931-***-****

abkgxb@r.postjobfree.com

OBJECTIVE To obtain a challenging position with the possibility for advancement

EXPERIENCE

11/08 – 03/10 Convergys, Clarksville, TN

Customer Service Representative

- Responsible for all aspects for customer service for AT&T Mobility.

Technical support, troubleshooting and other customer service needs

in a call center environment.

10/07 - 10/08 Commissary Operations Inc, Nashville, TN

Over the Road Truck Driver

- Delivering all supplies for restaurant operations including frozen,

refrigerated and dry goods for companies including O'Charleys, Ryans,

Shoney's, etc.

02/05 - 09/07 Wal-Mart DC 6066, Hopkinsville, KY

Orderfiller

- Non-conveyable freight orderfiller for distribution center servicing over

100 Wal-Mart stores. Operated numerous material handling equipment.

04/03 - 01/05 Marshall's Framing, Clarksville, TN

Framer

- New construction framing for construction of single family homes.

03/93 - 03/03 Frito-Lay Inc., Aston, PA

Route Sales Representative

- Responsible for all aspects of route sales including distribution,

merchandizing, servicing, delivering, inventory control and customer

service for all account types. 1998 Convenience Store Salesman of the

Year.

06/92 - 03/93 Flagship Airlines, Nashville, TN

Purchasing Agent

- Responsible for purchasing all repair, consumable and support material

for the operation of American Eagle Commuter Service.

07/88 - 05/92 U.S. Navy, Groton, CT

Storekeeper Second Class

- Managed all office support and personnel functions for 140 personnel

work force. Managed all ordering, warehousing and inventory control

functions. Managed the operating budget. Managed two relocations

due to drydock going to overhaul. Qualified Dockmaster for Floating

Drydocks. Operated two 25 ton portal gantry cranes. Qualified critical

operator, signalman and rigger. Firefighting Repair Party Scene Leader.

Secret Security Clearance.

EDUCATION Mohegan Community College, Norwich, CT

High School Diploma

Qualified critical crane operator, signalman and rigger

Qualified Dockmaster for Floating Drydocks

Commercial Drivers License

Multiple forklift experience

REFERENCES Provided upon request

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