Manager Administrative Assistant

Shemeca Presley

P.O. Box ***

Goodman, MS *****

501-***-****

************@*********.***

Work Experience

Account Manager

Partners Insurance Co., Little Rock, AR 722**-****-****

• Provide service assistance for employers and employees

• Assist in interviewing prospective carriers

• Identify employee benefit objectives

• Prepare and review employee communication materials

• Monitor monthly claim reports

• Assist in reviewing and evaluating COBRA administration and compliance.

Office Manager

M&H Marketing, Little Rock, AR 722**-****-****

• Develop, maintain, and extend client relationships.

• Implement and drive strategies to grow revenue from clients.

• Manage numerous clients through daily email/AIM/phone interactions.

• Work with each client to establish target goals and objectives.

• Analyze client performance and provide reports.

• Assist in implementing day-to-day functions

• Oversee inventory and purchases of office supplies

• Managed new hire orientations

• Made referrals through effective marketing

• Provide administrative support

• Responsible for completing and submission of all contracts

• Prepare and distribute payroll

Administrative Assistant

2000-2003

Hospice Home Care, Little Rock, AR 72223

• Oversee all aspects of general office coordination

• Answer telephone and transfer to the appropriate staff member

• Maintained confidentiality of all aspects of client, staff, and patient information

• Assist clients in person and by phone.

• Create and modify documents such as invoices, reports, and memos

• Verify Insurance

• Interact with patients and visitors

• Collect and maintain inventory of office equipment and supplies

• Greet and assist doctors, nurses, patients, and visitors

• File and retrieve organizational documents, record, and reports

• Open, sort, and distribute incoming correspondence, including faxes and email

Education

University of Arkansas at Little Rock 1999-2002

Software proficiencies: Microsoft Windows, Microsoft Office Word, Excel, Microsoft Groove,

Share Point, and Outlook

References available upon request

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