Customer Service High School
Resume:
Erin Ferris ****
Goldstone Rd
775-***-**** Reno,
NV 89508
abkgvt@r.postjobfree.com
Objective-
As a reliable, dedicated employee with strong people skills and
astonishing creative ideas and organizational abilities, I strive to
benefit the company. I am a very prepared person who believes in
optimal communication within the company and with its customers.
I strive to represent the company to its fullest potential in a
professional and respected approach.
Summary of Qualifications-
• BA in Speech Communications
• Able to produce and give speeches of all lengths and variety
• Efficient in working with Microsoft word, Microsoft excel,
Microsoft power point, Microsoft Outlook, MedWare and Print
shop
• Ability to deal with difficult situations
• Excellent customer service skills
• Strong understanding of the relations between people
• Proficient to work well in group settings as well as individual
• Multi-task and learn quickly
Education-
High School:
2000-2001 Hug High School
2001-2002 North Valleys High School
College:
2004-2008 Truckee Meadows Community College
2004-2009 University of Nevada, Reno
Bachelor of Arts- Speech Communication GPA 3.715
minor in Addiction Treatment
Relevant Coursework:
• Public Speaking, Listening, Nonverbal Communication, Small
Group Communication, Business Professional Speaking,
Interpersonal Communication, Persuasion, Intercultural
Communication, Fundamentals to Speech Communication,
Organizational Communication, Speech Writing
Work Experience:
Jones Dermatology Associates August 2009- July 2010
Reno, NV
Receptionist- Answered phones, made appointments, charged out
Erin Ferris 1210
Goldstone Rd
775-***-**** Reno,
NV 89508
abkgvt@r.postjobfree.com
charts, did dictation for the nurse practitioner, paid bills, made new
templates for progress sheets and billing, traveled to different
locations of office, filed charts as well as payments, collected co-
payments and tallied all money at the end of the day, became familiar
with insurances contracted with that office, roomed patients, checked
patients in and out, requested for prior authorizations.
Electronic Evolution Technology’s May 2006- August 2006
Reno, NV
Assembly worker- Assembled circuit boards as a line worker with
precision and deadlines.
Internships:
• University of Nevada, Reno. Dance Department. August 2005-
December 2005.
Helped put together free dance performance for Washoe
County schools to attend: seating charts, sending out
invitations, getting RSVPs, making accommodations for
performers, gathering volunteers, and help with actual
seating for performance at Lawlor Events Center,
accommodating any schools with disabilities.
• Metallic Ventures Gold Inc., Reno NV January 2004- June 2004
Assistant work; filing, copying, answering phones, getting
paper work ready for meetings, got expense report
papers together, plotted mine sites.
Accomplishments:
Vice President of Key Club at NVHS 2002-2003, President of Key
Club 2003-2004, Active member of Key club at UNR 2004-2005,
Awarded Key Club Scholarship 2004, Awarded Millennium
Scholarship 2004-2009, National Honors Society at NVHS, JV
volleyball team 2001 and 2002, Varsity volleyball 2003 and 2004, a
part of Teens Against Tobacco Use from 2002-2004.
Erin Ferris 1210
Goldstone Rd
775-***-**** Reno,
NV 89508
abkgvt@r.postjobfree.com
References:
1. Michelle Butler
8675 Aquifer Way
Reno, NV 89506
Co-worker, known for 1 year
2. Lauren Lenz
3751 Timerline Dr
Carson City, NV 89703
Peer, known for 3 years
3. Jessica Lieman
Jones Dermatology Co- worker
4. Brittany McGaffey
Jones Dermatology Co-worker/ Office Manger
Contact this candidate