Administrative Assistant Customer Service

* * * * * I N S O M E . • A P T. * * * • H O U S T O N, T X 7 7 0 5 7

* * * * * 8 0 6 4 3 • C A B A L B E R G @ YA H O O . C O M

CARRIE ANN BALBERG

CAREER OUTLOOK

Flexible and versatile administrative assistant seeks a position within a company that will

employ my flexible and versatile personality traits and skill sets while cultivating a

challenging atmosphere.

FUNCTIONAL SUMMARY

Proficient and professional Reception as well as general admin support to CEO,

•

CFO, CIO, COO and Executive staff.

First point of contact: meet and greet clients and executives. Implemented and

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coordinated specialized filing systems for Health & Benefits department, et al.

Project management: Bulk annual employee benefit packets assembled and

•

organized complex final financial reports, breaking them into appropriate

subcategories for meeting reports

Provided exceptional customer service by memorizing store flow charts and layouts

•

and rendering plan o grams.

SUMMARY OF QUALIFICATIONS

Extensive research skills, Diplomatic handling of confidential materials, Proficient in

Microsoft 2007, Preparation of specialized financial statements & reports, Specialized

vendor filing systems, coordinated administration for multiple departments, Retail product

demonstrations. Creative writer of a blog and short stories.

EMPLOYMENT HISTORY_________________________________________________

Dockwise Companies, USA June 2010 August 2010

Marketing& Communications/Executive Department (Express Employment)

Coordinate in office events(catering, set up, Outlook invites, speaker,

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and reason for event)

Initiated office recycling program

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Daily office organization

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Card Scan business cards into the company database update contacts

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via phone to verify.

Companywide phone “hold text” project

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Infiniti Clearlake & Southwest Dealerships, March 2010 May 2010

Dealership Receptionist (J. Steele Personnel Service, Inc)

Highly Efficient Operation of Dealership Communications Systems and Traffic

•

Flow

Trevathan Marketing Group, January 2010

Administrative Assistant (J. Steele Personnel Service, Inc)

• Revised and purged older files and labeled boxes for storage

• Created PDF files, data bases, and unique correspondence.

L’Occitane Upscale French boutique Seasonal. Houston, TX, December, 2009

Sales Associate. Consistently exceeded sales quotas and service

•

Biosource America, Inc. Houston, TX, November 2007 July 2008

Office Administrator

Responsible to the Executive Director for the direction, coordination and overall

management of the office policies, procedures and scheduling of work time and

assignments to staff

• Assisted CFO editing SEC update documentation

Mercer Health & Benefits. Houston, TX, October, 2005 April, 2007

Department Administrator

• Created, managed and maintained multiple client’s employees annual open

enrollment benefit packages

• Prepared over 1,000 new hire/open enrollment packets(awarded a raise for

the project)

Cornell Companies, Inc., Houston, TX, June 1998 Jan 2001

Corporate Receptionist Private prison/rehabilitation industry

Managed front office functions to support the President, Vice President and staff

of fifty.

Recognized as “The Voice of Cornell”

EDUCATION

Bachelor of Arts, English Creative Writing, May 2007,

College of Liberal Arts and Social Sciences, University of Houston, Main Campus,

Houston, Texas

Bachelor of Arts, Cultural Anthropology, May 2007,

College of Liberal Arts and Social Sciences, University of Houston, Main Campus,

Houston, Texas.

COMMUNITY ACTITIVIES/VOLUNTEERISM

Lakewood Church, Celebrate Recovery Program volunteer

Greeting committee

REFERENCES

Telephone & letter references upon request

Contact this candidate