Customer Service Sales Representative

ANDREW ROSEN

Rome, Georgia

706-***-****

************@*******.***

OBJECTIVE

To obtain a challenging career in pet industry that allows for personal

growth with the ability to work independently and as a team player to

benefit the company.

EDUCATION

Bachelor of Science Degree

Lynn University, Boca Raton, FL

EXPERIENCE

Batteries Plus, Rome, Georgia

03/2010- present

Customer Service Associate

. Assist customer with purchases and special orders

. Responsible for stock maintenance and inventory control

. Expand our business clientele through the establishment of corporate

accounts

Concord Pet and Supply, Newark, Delaware

10/2008-10/2009

Store Manager

. Responsible for daily store operations including ordering, receiving,

scheduling and customer relations

. Implemented new product lines and created strategies to promote line

to customers

. Attended trade shows for new merchandise and to increase variety for

customers

. Responsible for coordinating and co-sponsoring adoption and wellness

days

. Designed attractive merchandise presentation and special marketing

campaigns, resulting in increased

store traffic and profits

Fedex Ground, Wallingford, Connecticut

10/2007- 10/2008

Warehouse Associate

. Responsible for loading packages onto truck for delivery

. Organized and sorted packages according to address

. Scanned packages for customer tracking

Toolmex, Natick, Massachusetts

05/2006 - 10/2007

Warehouse Associate

. Prepared shipment for transport according to trucking company

. Received products, arranged on appropriate shelving

. Used handheld device to pick products for orders

. Conducted bi-monthly inventory

. OSHA Forklift Operator Training and Certification

Hollywood video, Arlington, Massachusetts

06/2005 - 05/2006

Shift Leader

. Supervised and delegated responsibility to employees during shift

. Responsible for daily paperwork

. Restocked merchandise for sales as needed, counted registers and

prepared deposits for next day

Naked Juice, Woburn, Massachusetts

10/2004 - 08/2005

Route Sales Representative

. Delivered merchandise to clients

. Assembled orders and generated invoices

. Expanded territory by acquiring new business

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