Customer Service Medical Assistant
Resume:
Sheneka R. Simmons
Greensboro, NC 27407
abkgtt@r.postjobfree.com
Objective
To obtain a position as a Medical Assistant utilizing my formal
education, skills, and experience in order to benefit my employer and
patients in both a clinical and administrative setting
Education
2009-2010 ECPI College of Technology Greensboro,
NC
Medical Careers Institute
AAS Health Science
Major: Medical Assisting
GPA: 3.58
2007-2007 Guilford Technical Community College
Jamestown, NC
General Education
Skills
Patient Interviews
Obtain accurate patient vital signs and blood pressure
Obtain blood through accurate venipuncture
Administrating injections (Intramuscular, Intradermal, and
Subcutaneous)
Obtain accurate Capillary Blood Gas readings
Perform EKG and AED, Occult Blood Test
Hematocrit and Sedimentation Rate readings
Perform Urinalysis (Microscopic and Dip Stick)
Sterilization Techniques (Autoclave, Sterile Field)
Proficient in Microsoft Word, Excel, Powerpoint, and Outlook
ICD-9/CPT Coding
Prepare for Stress Echocardiograms
Electronic Medical Record
Certifications
HIPAA, Healthcare Provider CPR, CMA Certification Pending (December
2010)
Work Experience
2010-2010 Winston Salem Cardiology
Kernersville, NC
Medical Assistant Intern (194 hrs)
. Greet patients and perform patient interviews
. Obtain vital signs
. Perform EKGs
. Prep for Stress Echocardiogram
. Completed patient worksheets
. Entered patient information into EMR
. Clean exam rooms
. Patient Education
2007-2010 Finally Home Reality
Greensboro, NC
Administrative Assistant
. Screen applicants
. Collect rental payments
. Evictions
. Property showings and inspections
. General office duties
2006-2007 InfoNxx
McCleansville, NC
Customer Service Representative
. Provide incoming callers with efficient customer service
. Provide callers with information about directory
assistance, movie show times, restaurant reviews, traffic,
weather, and other information
. Explain company policy
2005-2005 Carolina Commons/Shipman Family Care Greensboro, NC
CNA
. Accurate Vital Signs
. Feed patients
. Attend to patients personal hygiene
. Clean patient rooms
. Get patients ready for doctor visits
Awards/Organizations
Phi Theta Kappa Invitation
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