Customer Service Manager

Angela D. Osmer-Bibb

**** ******* *****

Bessemer, Alabama 35023

Tel: 205-***-**** Cell: 205-***-****

**********@*****.***

OBJECTIVE

I am looking to obtain a job to challenge my potential and encourage my creativity,

while providing security, advancement and longevity.

WORK HISTORY

June 14, 2009 – October 31, 2009

Office Manager, LD Enterprises, Inc.

Responsible for all office positions

• Accounts Payable

• Accounts Receivable

• Payroll

• Insurance/Workman’s Comp Claims

• Charitable Contributions

• Media/Public Relations

October 24, 2007 to May 28, 2009

General Manager, G2, Inc. Tulsa, Ok

Manage all aspects of vending

• Hire and trained new employees

• Create promotional ideas including mass media advertisements

• Create scheduling/ time management for payroll

• Oversee security personnel and electronic security media

• Responsible for interaction with secondary vendors

• Trouble shooting malfunctions

• Vault manager

• Customer Service/complaints

• Order and manage food products and dry good supplies

• Maintain ledger of vendor invoicing and income spreadsheet

December 28, 2004 to January 30, 2007

General Manager, Alabama Vending Warrior, Alabama

Manage all aspects of vending

• Hire and trained new employees

• Create promotional ideas including mass media advertisements

• Create scheduling/ time management for payroll

• Oversee security personnel and electronic security media

• Responsible for interaction with secondary vendors

• Trouble shooting malfunctions

• Vault manager

• Customer Service/complaints

• Order and manage food products and dry good supplies

• Maintain ledger of vendor invoicing and income spreadsheet

ADDITIONAL

Prior to these positions I have also worked at McGriff, Seibels and Williams as an Insurance

Underwriter, and briefly at RC Trailer in Accounts Receivable.

I presently am serving at Good Shepherd Lutheran Church as Treasurer.

EDUCATION

High School

Rogers AVC, Gardendale, Alabama 1979-1983

Post Secondary Education

University of Montevallo, Montevallo, Alabama

BS/ Social Science 2001

MEMBERSHIP

VFW Member- Served U.S. Army 2001-2006 honorably discharged March 2006

MOS Administrative Assistant 41 L / Military Intelligents 96 B

SOFTWARE/SYSTEM SKILLS

Basic computer skills

• Windows

• Excel

• Power Point

• Basic Quick Books

Multi Line Telephone systems

ATARS

Faxing

Copying

Filing

Most all basic office duties

REFERENCES

Available on request.

Contact this candidate