Customer Service Sales

Location:

Posted:

October 01, 2010

KATHLEEN SUE MEHRLE

abkgrb@r.postjobfree.com

OBJECTIVE/SUMMARY:

To secure a position utilizing my experience in customer service and sales.

EDUCATION:

McCluer High School; St. Louis, MO

General Course Studies

EXPERIENCE:

Bradley Caldwell Inc. St Louis, MO

Sales Representative (July 2008 - Present)

Loveland Pet Products; St. Louis, MO

Branch Manager (April 1997 - July 2008)

. Manager of St. Louis region, including all warehouse, driver, sales, and

customer service staff.

. Inside and outside sales experience.

. Payroll and tracking of employee benefits.

. Determining driver routes.

. Managed shipping and receiving of inventory.

. Resolved customer complaints.

. Managed vendor relationships.

. Negotiated contracts for service.

. Profit and Loss management.

. Reported directly to Executive level management at corporate office.

. Maintained DOT and OSHA regulations for St. Louis Branch.

. Responsible for hiring and firing of employees.

. Managed inventory of St. Louis warehouse.

. Conducted safety meetings for drivers and warehouse staff.

. Maintained employee records.

Great Lakes Pet Supply; Bridgeton, MO

Purchasing Agent (April 1988 - April 1997)

. Purchased merchandise

. Inventory control

. Daily cycle counting

. Receiving and daily bookkeeping for St. Louis branch