Customer Service Manager
Resume:
Vishnu Bhavnani
Pingree Grove IL 60140
Email: abkgoa@r.postjobfree.com
OBJECTIVE
To obtain a position that will utilize my acquired skills to facilitate growth within the company and create a
positive and exciting work environment.
EDUCATION
Kean University
Union, NJ
Bachelor of Science in Management Science
Major: Marketing
Minor: Finance
WORK EXPERIENCE
McKesson medical surgical, Glendale Heights IL January 2009 Current
Data Clerk
1Data Entry
2Customer Service
3Sorting
4filing
PSAV Presentation Services, Elgin IL June2007 Sept 2008
Warehouse Technician
1Forklift Operator
2Data entry
3Sorting and packaging
4Shipping and Receiving
5Customer Service
Uniqlo USA, Edison NJ Jan 2006 April 2007
Shift Manager
1Opened and closed the store
2Assigned tasks and duties to sales associates
3Opened and closed registers and was responsible for the safe and all deposits and drops
4Supervised and assisted with all deliveries and transfers
5Planned and supervised the marketing and display of all new products
6Revised and implemented new and more effective ways to perform tasks to create a more pleasant
work environment
Quick Check Food Stores, Fords NJ April 2003 Jan 2006
Shift Manager
1 Managed the second of three shifts
2 Ensured customer satisfaction by resolving customer issues
3 Checked the deli cases, coolers, refrigerators and all machines to make sure that products were
safe for sale and consumption
4 Balanced store safe and registers
5 Kept a detailed account of tasks to be done as well as quality and efficiency of services
6 Encouraged the importance of observing safety rules pertaining to tasks done by individuals and
my team as a whole
13Kept the store under surveillance to ensure safety of my team and my customers
Neighborhood Outreach Programs, Rahway NJ Nov 2001 Dec 2002
Customer Service Personnel
1 Completed tasks requested by client accurately and in a timely manner
2 Communication with client contacts through phone and/or mail
3 Answered office telephones to take scheduling requests
4 Completed basic office work
5 Computer work and data entry
6 Helped train new employees
13Helped others in their daily routines
SKILLS AND COMPETENCES
1Detail and results oriented
2Good organizational skills
3Good verbal and written communication skills
4Good computer skills
5Quick learner
6Good follow up skills
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