CONFIDENTIAL RESUME

Michael Hake

***** ******** *****

Pilot Point, Texas 76258

Cell# 817-***-****

e-mail: abkgm6@r.postjobfree.com

My resume demonstrates my record as a results oriented business

professional with significant business experience. My solid experience base

includes human resources management, customer service, product sales, &

business-to-business sales experience. I have been responsible for P&L

accountability, cost control, staff management, multi-location HR support,

management of complex business situations, management of rapid change

situations, implementation of acquisition changes, providing customer

service support, management of complex employee relations issues, and

providing input on key committees. I have formulated strategic and tactical

plans. I am a HR subject matter expert, and I am also an experienced

management trainer. I have worked closely with all employee groups from top

management to the newest hourly employees.

Senior Client Liaison

Sept. 2007 to February 2010

Administaff

545 E. John Carpenter Freeway, Suite 1200

Irving, Texas 75062

Administaff is the nation's leading professional employer organization

(PEO), serving as a full-service human resources department that provides

small and medium-sized businesses with administrative relief, big-company

benefits, reduced liabilities, and a systematic way to improve

productivity. The company operates 49 sales offices in 24 major markets.

I was responsible for +/- 33 client companies with +/- 1,500 employees. I

evaluated the human resources and employee relations service support needs

of the small business client, developed and managed client service plans,

managed ongoing client relationships, maintained a current understanding of

each client's business and personnel status, and supported client

retention. I was laid off in a company wide restructuring of client service

support operations that resulted in a 5% company wide reduction in force.

I also own and manage my family horse business, Ja De Egyptian Arabians,

operating since 1996.

Self Employed

May 2001 to Sept. 2007

Business-to-Business Sales, Real Estate Sales & Arabian Horse Breeding:

I sold Real Estate between January 2003 to May 2006. During 2001 & 2002, I

owned Envision Solutions; I sold Profiles International assessment products

to employers in the DFW area [Assessments are scientifically designed

evaluation instruments that improve management decision making in hiring,

managing, developing, motivating and utilizing human resources]. From 2001

through 2007, I bred and sold Egyptian Arabian horses.

Director of Human Resources

Oct. 1989 thru Dec. 2000

Avnet, Inc.

11333 Pagemill Road

Dallas, Texas 75243

Phone # 214-***-****

I managed 18 direct and indirect reports, inclusive of five HR managers. My

HR teams provided full generalist support for 1,300 employees covering the

north and south central United States and our Canadian, Mexican, Caribbean,

and South American locations-- 28 Avnet locations. Avnet, Inc. is a

distributor of electronic components and provider of computer services with

over 10,000 employees globally and $12 billion in annual sales as of

December 2000.

Significant Contributions:

Management counseling. Acted as a business partner to provide guidance and

counseling to all levels of management on employee coaching, counseling,

and corrective action, pay, motivation, and legal issues.

Change management. Successfully helped manage the transitions resulting

from three companies being acquired and integrated into Avnet, and one

internal business model restructure.

Certified in the cornerstone job profiling/ job analysis process.

Participated in the two teams that applied this process to all Avnet's

significant North American and European management positions.

Benchmarks certified by the Center for Creative Leadership. Participant in

the team that applies this process through Avnet's succession planning

program.

Third-party liaison. Acted as company spokesman dealing with federal,

state, and local government officials to resolve discrimination charges,

complaints, and problems. Acted as direct contact with legal counsel when

dealing with private third-party actions.

TQM Certified. Trained as an internal Malcolm Baldridge assessor. Acted as

part of the team that helped earn Avnet a Baldridge site visit.

Zenger Miller/ Achieve Global Certified. Delivered Frontline Leadership and

Working training during my last six years with Avnet. Developed customized

training courses such as Taking Corrective Action, Diversity, Legal Issues

and Harassment/Sexual Harassment.

HR Management Positions

1978 - March 1989

Human Resources Manager

White Swan, Inc.

Dallas Division

Dallas, Texas

White Swan was a wholesale distributor of food products. This division

staff position was responsible for a unionized workforce of 380 employees

(Teamsters Local 745). Generalist position responsible for all exempt and

non-exempt employees, including grievance handling through arbitration.

Employee Relations Manager

Decker Food Company

Dallas, Texas

Decker Foods was a meat processing facility of 280 employees. This facility

had recently replaced a union workforce with a non-union workforce just

before I joined the company. This division staff position was a generalist

function with a strong emphasis on maintaining non-union status. At Decker

I managed the third union organizing attempt of my career.

Employee Relations Manager

Mc Lane Company, Inc.

Temple, Texas

Mc Lane Company was a privately held grocery distribution company. This job

was a division staff generalist position at the "flagship" home division

that had 620 employees operating out of three physical sites in Temple,

Texas.

Jostens, Inc.

Denton, Texas &

Minneapolis, Minnesota

Jostens is a recognition products manufacturing company. My last two years

with them as Wage and Salary Mgr. was at their corporate headquarters in

Minneapolis. I was responsible for a salary administration program covering

1,500 exempt and non-exempt employees at 26 locations. Prior to that, I

held the following jobs at the Denton, Texas facility: Division Personnel

Mgr., Manager Trainee, Security and Custodial Supervisor, Security Guard,

and Custodian.

Education

North Texas State University (now, the University of North Texas)

Graduate work in public administration & industrial relations, courses:

Macro Economic Theory, Computers & Statistics, Economics of Labor

Relations, Employee Relations Law, Wage & Salary Admin.

Bachelor of Arts in Social Science

Past memberships:

Society for Human Resource Management

Dallas Human Resources Management Association

International Arabian Horse Association

National Association of Realtors

Also:

*Proficient in Microsoft Word, Excel, and PowerPoint

* Good working knowledge of human resources information systems

* Proficient in Client Management Software

* Professional demeanor, dependable, and able to maintain confidential

information

* Demonstrated ability to successfully multitask and maintain a high

level of accuracy

* Flexible and able to successfully accept change

* Able to travel

Contact this candidate