Manager Customer
Resume:
Rickey M. Butler 405-***-****
**** ******** **. *** **** Oklahoma City OK 73120 : **********@*****.***
Objective
Seeking To obtain an Clerical position, where I can use my computer and
clerical skills utilizing my Office abilities.
Qualifications
o Create organizational charts and diagrams
o Knowledge of Microsoft Office Word, Excel and PowerPoint
o Developed ability to work in a fast-paced atmosphere
o Maintained excellent customer relations and developed customer rapport
o Diplomatically resolved customers complaints on as-needed basis
o Ability to follow instructions well and make decisions with no
supervision
o Motivated and supervised employees
o Maintained all record-keeping procedures
o Effectively developed telephone communication skills
o Excellent judgment and planning and the ability to make wise choices.
o Ability to multi-task. Level headedness and dedication to work.
o Attention to detail with excellent written and oral communication
skills
o Ability to follow instructions and prioritize job responsibilities
with little supervision.
[pic] Education
* KANSAS CITY KANSAS COMMUNITY COLLEGE
2007-2009
ASSOCIATE IN APPLIED SCIENCE (Health Administration)
ASSOCIATE IN APPLIED SCIENCE (Admin Assistant and Secretarial Science)
Certifications
* NURSE AIDE CERTIFICATION
* MEDICATION ADMINISTRATION TECHNICIAN
* RESIDENTIAL TRAINING
* CPR/FIRST AIDE
Employment History
* FOUNTAINS AT CANTURBURY
2010-Current
ANCILLARY CENTRAL SUPPLY MANAGER
o Tracking Monthly budgets and expenses
o Ordering, Tracking, and Stocking Supplies
o Creating Expense Reports Using Excel.
o Developed ability to work in a fast-paced atmosphere
o Maintained excellent customer relations
o Make decisions with no supervision
o Quickly and effectively solve customer challenges
* FOUNTAINS AT CANTURBURY
2010-2010
FRONT DESK RECEPTIONIST
o Answer multiple phone lines.
o Create organizational charts and diagrams using Microsoft Office.
o Developed ability to work in a fast-paced atmosphere
o Maintained excellent customer relations and developed customer rapport
o Diplomatically resolved customers complaints on as-needed basis
o Ability to follow instructions well and make decisions with no
supervision
o Quickly and effectively solve customer challenges
[pic]
* SOURCE UNLIMITED
2009-Current
PROGRAM COORDINATOR
o Motivated and supervised employees
o Maintenance of all schedules for field staff.
o Scheduled and screened full-time job applicants
o Supervise and assist House Managers, H.T.S. and Consumers both in and
out of the home
o Be an advocate for Consumers
o Payee for Consumer
o Accurately document according to agency and state policies
o Correspond with Case Manager about Consumers
[pic]
* GREYSTONE MISSIONARY BAPTIST CHURCH
2007-2009
BULLETIN CLERK/FUNDRAISING COORDINATOR
o Prepare Weekly Bulletins
o Prepare Announcements and Memos
o Present the proposals to Ministry Commission
o Raises money for the youth ministry
o Coordinates, and implements various fundraising events
o Recruit "workers" for the events
o Arrange site set-up for the events
o Arrange publicity as appropriate
[pic]
* INTERIM HEALTH CARE
2003 - 2009
HOME HEALTH PROVIDER
o Provide quality in-home care
o Assist with daily living activities
o Work with elderly and physically/mentally disabled clients
o Provide instruction and psychological support to their patients
o Advise families and patients
o Record keeping of services performed
o Prepare meals for client and Light housekeeping.
[pic]
* BELLEVUE NURSING CENTER
2001-2003
NURSE ASSISTANT
o Assist client with daily living activities
o Feeding,
o Bathing, and grooming
o Checking Vitals (Blood Pressure, Respiration, Pulse Rate)
o Take input and output
[pic]
References
Sharon Taylor
Senior Program Coordinator
Justin Vanoy
Academic Coordinator
Keisha Welcome
H. R. Director
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Contact this candidate