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Customer Service Manager

Location:
Vista, CA, 92081
Posted:
October 01, 2010

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Resume:

Joseph "Ed" Lopez

________________________________________________________________________

**** ******* ***, *****, ** 92081

Home: 760-***-****

Cell: 760-***-****

E-mail: abkgja@r.postjobfree.com

Summary

I am a warehouse operation, shipping receiving and customer service

professional seeking part time employment that would allow me to optimize

my extensive experience and strong work ethic. I possess excellent

communication and interpersonal skills. I work well independently or as a

team player. I am computer literate in MS Word, Excel. Quickbooks and web

based shipping programs.

Employment History

PURONYX, INC. San Diego, CA

Oct. 2003 - Feb. 2009

Shipping/Receiving:

Report directly to the General Manager of a retail sales corporation that

distributes health and beauty products, and oversee the entire warehouse

staff. Responsible for all shipping and receiving functions including

purchasing of finished product, inventory control, maintenance and budget

forecasting.

( Utilize FEDEX ship manager to optimize shipping and receiving functions

on timely basis.

( Responsible for all scheduling, packaging and package labeling shipped

across North America.

( Manage all packaging material purchasing including postal products and

services.

( Assist management with new product packaging designs and implementation.

( Expertise with QuickBooks to track inventory and create PO's for

packaging and finished products.

( Developed customized Excel spreadsheets to establish 24-month sales trend

to improve purchasing forecasting and optimize sales planning.

Barnes & Noble Book Sellers, Oceanside, CA

Feb. 2003 - Oct. 2003

Customer Service Specialist

Responsibilities included all areas of Customer Service including:

Information desk; stocking; shipping and receiving and cash register duty.

WESTMINSTER VILLAGE Retirement Community, Scottsdale, AZ

Oct. 1999 - Dec. 2001

Mailroom/Customer Service Manager

Managed the mailroom in a 300-unit, luxury retirement community. Primary

responsibility was to maintain a full service Post Office operation and

provide postal/shipping assistance to the elderly residents.

Responsibilities also included: purchase and maintenance of all post

office equipment; shipping and receiving services for all other

departments; and daily cash register balance and bank deposit

administration. Assisted resident's with light handyman chores.

SOMBRA SHADE COMPANY, Fountain Hills, AZ

Self Employed March 1997 - Oct. 1999

Owner/Operator

Managed all aspects of a sunscreen business including the production and

installation of exterior sunscreens to single-family dwellings throughout

Maricopa County. Responsibilities included marketing and promotion of

sunscreen technology and the provision of service estimates to prospective

clients. Extensive vendor interaction to ensure cost effective maintenance

of inventory.

SPECIAL SKILLS: Conversational Spanish;



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