Customer Service Data Entry
Resume:
Mary ann kelly
Desoto, TX 75115
*********@***.***
objective
To obtain an administrative support/customer service
position.
Skills
Excellent customer service and verbal skills,
multi-tasked individual, works with little or no
supervision, payroll, accounting, data entry, customer
service relations, alpha/numeric filing, dispatching,
and basic computer knowledge.
Experience
9/09 - 02/10 Jani-King International
Addison, TX
Appointment Setter
Schedule and log appointments for Account Executives
nationwide using proper procedural guidelines
Communicate special request information from Leads to
Account Executives
Prepare email and fax requests for clients about the
company
Explain services offered by the company to potential
clients
Build repor with fellow co-workers and clients using
excellent interpersonal skills
8/07 - 5/08 BTI Exclusively Financial
Personnel, Inc McKinney, TX
Cashier/parking lot attendant
Handle cash and charge customers for parking
Answer phones
Balance cashier daily report
Provide information and give directions to customers
Process promissory notes
Get monies for the days transactions from the bank
10/2004 -12/06 Lindbergh Parking
San Diego, CA
Cashier/Dispatcher
Maintain and dispatch airport shuttles using universal
10 code communication.
Handle cash and make timely cash deposits.
Answer phones, receive and deliver accurate messages.
Direct parking lot traffic.
Uses computerized cash register; accepts and process
credit card payments, promissory notes, lost tickets
and monthly key card holders.
Balance cashier's daily reports.
Made sure shuttle drivers arrived at work and left on
time, took their appropriate breaks, and that all time
slots were covered and filled.
8/02-1/03 Metro One
San Diego, CA
Telephone Operator
Customer Service Assistant for cellular wireless
phones.
Gave movie listings, weather reports, restaurant
reservations, and related information to users.
Dispatched roadside assistance for stranded motorists.
6/01-8/01 Fly-4-Less
San Diego, CA
Travel Agent
Make reservations for airline flights.
Charge customers for airline tickets.
Price check for the lowest available fares.
Provide airline, ticket, reservation information.
1/00-2/01 Clarion Hotel Bayview
San Diego, CA
PBX Operator
Answered 12-line switchboard.
Sent and received faxes.
Took accurate and complete messages.
Filed, ran reports, and performed data entry.
Responsible for guest request and services.
8/95-10/98 ACE Parking
San Diego, CA
Cashier/Traffic Operator/Lot Attendant
? Charge customers for parking.
? Balanced daily transaction reconciliation sheets.
? Provided information for customers and directed
traffic as needed.
? Made sure emergency patients utilize parking lot
only.
? Secured entrance for trauma patients transferred by
ambulance.
Education
San Diego Hopitality Institute San Diego,
CA
Hotel Front Office Class
San Diego City College San Diego,
CA
? Finance Courses
San Diego High School San Diego, CA
Contact this candidate