Customer Service Sales

Joseph "Joey" M. Bryant

**** *** ** * *****: 870-***-****

Pocahontas, AR Email:

******.*****@*****.***

Objective Seeking a position with a dynamic and progressive

company where I can help to grow the company, my

fellow employees, and myself as well.

Summary of

qualifications High energy sales and operations executive:

Demonstrated success in landing new regional and

national accounts in multiple general merchandise

categories

Sales growth generator among existing current

customer base

Experienced in sales administration, key account

management, customer service, plant operations, and

customer and employee training

Proven history in managing multiple projects,

working independently, and achieving team goals on

time and under budget

Recognized abilities in problem solving, conflict

resolution, and business negotiations

Work experience

Lead Regional Courier, US Census Bureau:

2010

Assured daily delivery and receipt of confidential

documents between local census office and field

operatives involving 27 counties

Structured daily delivery schedules for 6 field

operations supervisors and 8 crew leaders

Maintained constant flow of operating supplies for

over 1,500 census employees

Organized reception, shipment and safe delivery of

15,000 confidential documents under budget and

before scheduled completion date involving 3

simultaneous projects

Director of Chain Accounts, CTS Concepts:

2008 - 2009

Acquired Key Contacts with buyers in top 50

Convenience and Grocery Channels

Represented company at regional and national trade

shows

Conducted presentations to sales staff from

national and regional distributors

Negotiated complex agreement which resulted in

acquiring multi-million dollar customer

Managed field training programs for customers'

management, sales and customer service staff

Corporate Sales Director, SC Sports:

2005 - 2008

Created new division from conception to completion

which resulted in sales in excess of 1 million

dollars within the 1st 18 months

Acquired, developed, and established new national

and regional accounts

Represented company in negotiations with national

and international clients

Served on division management team responsible for

all aspects of customer service, including on-time

shipment and receipt of goods

Reduced expenditures through negotiated price

reductions

Store Manager, Stamatco:

2004 - 2005

Increased store sales by over 9% in first 6 months

Reduced staff turnover, oversaw monthly training

programs, and led team- building activates

Improved customer satisfaction

Exceeded regional sales quota and decreased store

expenditures

Achieved national safety certification

Exercise Therapist, Arkansas Sports Rehab

Associates: 1998 - 2004

Designed, implemented, and instructed patients in

sports rehabilitation exercises and activities

Developed new patient acquisition strategies

Conducted community and corporate related sales

presentations

Assistant Club Director, Nautilus Unlimited:

1993 - 1995

Managed staff of 8

Implemented community and targeted group sales

strategies

Directed technical, sales, and customer service

training for facility staff

Education & Harding University Searcy, Arkansas

Professional Major: Kinesiology

Development Minor: Biochemistry

Arkansas Academic Challenge Scholarship

Academic Scholarship

Athletics

Homecoming Musical

Special Olympics Volunteer

National Food Safety Certification

Advanced professional course work: Sales,

Management, Operations, Conflict Resolution, Work

Place Safety, and Human Resources

Proficient in Microsoft Office including Power

Point, Paint, Navision, UPS World Ship and FedEx

Ship Manager

Hobbies Reading, Sports, Music

Contact this candidate