Customer Service Manager
Resume:
Brent J Juggert
Omaha, NE *****
Phone: 402-***-****
abkgby@r.postjobfree.com
Qualifications
Management Skills
Consciences about quality of work
Trouble shooting and problem solving skills
Ability to plan for the future
Work History
Redbox 5/2010 to Present
3206 N 102nd St
Omaha, NE 68137
As an employee with Redbox I am responsible for the weekly merchandising of
40+ machines as well handle any customer's questions and concerns as well
promote DVD sales. During my time here I am also handling a number of
other tasks as far as changing artwork, cleaning machines, handling
dispatches and maintaining other maintenance of the machines. I am also
glad to say that I was apart of the company during the time of our one
billionth rental.
Hastings HVAC 02/2002 to 03/2003
3606 Yost Ave. & 08/2005 to
4/2010
Hastings, NE 68902
As an employee of Hastings HVAC my main work involves shipping and
receiving customer service. I also paint and crate heating and ventilation
units and have experience driving a forklift. My office duties include
computer data entry, posting Visa/Master Card charge payments and various
other general office duties.
Qdoba Mexican Grill and Restaurant
1110 S. 71nd St 04/2005 to 08/2005
Omaha, NE 68106
At Qdoba my job title was Assistant General Manager. I was responsible for
all areas of the restaurant including but not limited to running shifts,
managing employees, physically working the front and back of the house,
managing food cost, labor management, controlling inventory, training crew
members, customer service, safety/sanitation opening and closing the store,
cash handling etc.
Chipotle Mexican Grill and Restaurant
3605 N. 147th St 08/2004 to 01/2005
Omaha, NE 68116
While employed at Chipotle I was a Supervisor and crew trainer. My duties
included customer care, managing employees, running shifts,
safety/sanitation, crew development, placing orders, managing food cost,
closing books, working front/back of the house and opening and closing the
store.
AT@T Wireless 05/2000 to 02/2001
5710 S. 144th St.
Omaha, NE 68137
While employed with AT&T my title was Sales Representative. I was
responsible for explaining all our phones, plans, accessories and coverage
areas. Setting up new service and maintaining good customer relations was
a big part of my daily tasks. I also attended several product information
seminars and AT&T customer service classes.
Central Finance 8/1998 to 03/2003
P.O. Box 567
Hastings NE 68901
My job title with Central Finance was Property Manager. This is a three
story building in Omaha known as the Nebraska Workforce Development
building on 54th and Cedar St. While employed there I preformed such tasks
as changing ballast's, calibrating and adjusting thermostats, lawn
maintenance and changing air filters on all HVAC units. Large projects
included supervising the instillation of a new roof and landscaping of an
off site parking lot.
Education
Arizona Culinary Institute Scottsdale, AZ 03/2003 to
03/2004
*Basics *Baking *Meat Fabrication *Nutrition *Wine and Spirits
*Advanced Baking *Restaurant Management *Front and Back of the House
Operations
Serve Safe Certified Scottsdale, AZ Certified in
03/2003
Point of Sales Trained Omaha, NE Trained in 01/2003
Bartending College Omaha, NE Graduated in 2002
University Of Nebraska - Omaha Omaha, NE 08/2000 to 12/2000
Millard West High school Omaha, NE Graduated 2000
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