[pic]PHR

*** ******** *****, **********, ** *****

717-***-**** abkg6p@r.postjobfree.com

Well-rounded and energetic professional with 20+ years experience seeks new

challenge

and opportunity to apply consummate skills as a Human Resource

Professional.

? Key areas of Expertise ?

Business Management & Operations Document Management

Program Development Inventory Control

Budgets & Forecasting Writing & Presentation Skills

Personnel Management Leadership & Training

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Professional Profile

. Professional Human Resource specialist; process union and non-union

initiatives and claims, maintain benefits and workers' compensation,

manage compliance issues, develop programs, and write handbooks and

job descriptions

. Organized and detail-oriented Leader; direct high performance teams up

to 125 personnel, drive business operations, oversee budgets, conduct

sales forecasting, maintain inventory control, and provide superior

customer service

. Self motivated with personnel management experience; recruit, hire,

train, perform employee evaluations, write and monitor schedules

. Escalate business development through strategic initiatives that

increase productivity and revenue growth; ensure standards and

compliance; exceed goals and objectives

. Communicate technical and complex information easily and concisely;

wrote and presented programs for a non-profit organization on Time

Management - Balancing Professional and Personal Life and

Communication

. Member of the Society for Human Resource Management (SHRM), Human

Resource Professionals of Central PA (HRP) and the Business Executive

Networking Group (BENG)

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Education and Professional Development

Master of Science in Human Resource Management Capella

University, MN 2009

Professional in Human Resource Certification

Villanova University, PA 2009

Bachelor of Arts in Natural Science

Edison State College, NJ 1983

Computer Skills: Microsoft Office Suite, Ultipro,

Employment History

Part Time Case Manager Current

Neighborhood Dispute Settlement Harrisburg, PA

. Obtain information from individuals referred to NDS, from Police

departments, District Justices' offices, and other sources. Generate

contact and follow up letters for mediation program

. Process appropriate referrals and schedule mediations; maintain all

supporting documentation

. Handle calls from individuals who maybe upset and deal with individuals

in a neutral, nonjudgmental and respectful manner

. Promote mediation as an alternative to violence or recourse to judicial

dispute resolution

Human Resource Specialist 2009

Defense Logistics Agency ? New Cumberland, PA

. Skillfully processed reassignment packages for clients including union

and non-union civilians, and military personnel

. Verified qualifications of veterans transitioning into civilian programs;

process promotion initiatives, and pay rates including awards and wage

increases

. Determined qualifying accredited time for veterans towards civilian

positions

Human Resource Administrator 2008

Ames True Temper ? Camp Hill, PA

. Revised Employee Orientation Handbook, reduced duplication costs by 62%;

. Skillfully developed a tracking program utilized for current and retired

employees from acquired facilities

. Efficiently revised and condensed broad job descriptions to reflect

specifics of positions

. Conducted interviews, screened applicants and recommended employment

opportunities

. Accurately maintained and audited I-9 files, benefit packages, and new

hire packets

. Processed employment verifications and unemployment claims

. Assisted Loss Prevention HR Manager with workers' compensation and

compliance issues

. Served as corporate liaison with actuaries; initiated and maintained

retirement benefits

Manager 2006 - 2008

Cracker Barrel Old Country Store ? Carlisle, PA

. Established and implemented recession plans; development programs and

tailored training

. Conducted sales forecasts; facilitated scheduling and determined staffing

requirements

. Demonstrated superior personnel management; recruited and hired staff,

conducted employee evaluations and worked with the Employee Assistance

group to meet the needs of employees

General Manager 2002 - 2006

Burger King ? Harrisburg, PA

. Strategically reversed a $500K loss to a $425K profit over three years

. Acted as District Manager during his absence on extended leave

. Skillfully managed personnel, hired, trained and maintained staff

. Cooperated with community agencies to hire individuals with disabilities

or in work release programs

. Accurately balanced budgets

Branch Manager 2001 - 2002

Citizens Bank ? Mechanicsburg, PA

. Efficiently maintained $15M on deposit accounts; oversaw all daily

operations of the branch

. Provided detailed records of branch transactions for audit and FDIC

compliance

. Supervised transition from Mellon to Citizen bank; merged two computer

systems without interruption of customer accounts and investments

Founder/Owner 1994 - 2001

The Ruby Rose Inn ? Shenandoah, VA

. Successfully established and directed daily business operations;

maintained budget and reservation schedule

. Utilized strategic marketing and advertising skills; cooperated with the

local Chamber of Commerce to promote "Virginia is for Lovers" theme,

bringing more publicity to the valley

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Extra Curricular Activities

Food Bank Volunteer

AIDS Alliance Event Organizer and Event Staff

YMCA Event Staff

Contact this candidate