Customer Service High School
Resume:
ANGELA THURSTON
Florence, KY ***42
Objective:
To obtain a career position which I can utilize my skills, grow within an organization
where I can add value and be part of a team.
Work Experience:
SMX Staffing: August 2010 – present Hebron, KY
Laborer ~
Responsibilities: receiving inventory, loading and unloading from the receiving line,
moving pallets from the dock to the receiving stations. Other responsibilities include,
ensuring that stations are stocked and cleaned at the end of each shift.
A Forever Recovery: September 2009 – May 2010 Battle Creek, MI
Receptionist ~
Responsibilities: routed incoming callers to the appropriate staff. Took messages and
ensured that they were given to the proper parties. Call logged into the computer and
logged all packages entering and leaving the building from Fed Ex and UPS. Other
administrative office duties as directed.
Arbys: September 2006 – January 2008 Marshall, MI
Crew member ~
Responsibilities: customer satisfaction, accurate orders taken, cash received and accurate
change given, stocked inventory, cleaned the work environment, and food preparation,
trained new employees.
Doggie Spa and Playcare: February 2006 – March 2007 Marshall, MI
Receptionist and Bather ~
Responsibilities: payments received, accurate receipts given to customers, scheduled
appointments and answered calls, bathing dogs and cats, stocking the bathing room,
laundry and cleaning of the work area.
Goodwill Industries: March 2004 – January 2005 Marshall, MI
Customer Service ~ intake and inventory of donations, cashier, accurately balanced the
cash register at the end of each shift, stocked merchandise, secured building at the end of
each shift.
Education and Skills:
High School Diploma ~ Union City Alternative High School ~ 2003
Software: Excel, Power Point, Windows, Microsoft Word, Internet
Professional References:
Robert Mead ~ A Forever Recovery ~ Intake Counselor ~ 301-***-****
Jeremy Brower ~ A Forever Recovery ~ Transport ~ 269-***-****
Gretchen Sauer ~ A Forever Recovery ~ Intake Counselor ~ 269-***-****
Personal References:
James Shephard ~ 734-***-**** ~ 12 years
Shauna Anthony ~ 269-***-**** ~ 15 years
Lisa Fox ~ 269-***-**** ~ 15 years
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