Customer Service Warehouse

Demetrius Eatmon

**** ******** ******

Baltimore, Maryland 21216

Residence:410-***-****

Cell: 678-***-**** Email:********@*****.***

Logistics/Warehouse Specialist

Results oriented and incredibly detailed Warehouse Specialist with over six years of experience in the

industry. Possesses a comprehensive background in administering production and inventory control.

Capable of administering purchase orders, establishing files and communicating with suppliers as

necessary. Obtains the experience and knowledge of standard procedures and concepts in this particular

field. Operated gas forklifts and extremely familiar with using hand and industrial trucks as well as

operating computerized systems. Goal-oriented individual displaying strong leadership skills. Able to

work well within a group or willing to take initiative and work independently. Takes pride in producing

excellent results and is strengthened by constructive criticism. Strong work ethic organized and highly

motivated.

Experience

SIMOS INSOURCING SOLUTIONS SEPT 2006 – FEB 2008

Norcross, GA

Warehouse Division

Distribution Supervisor

• Provide recruiting and training support for staff and new employees

• Track and update attendance on a daily basis

• Knowledge of MS Word, Excel, AS400 database

• Consult with members of management via email

• Responsible for 25-30 employees

• Proficient with hand/pallet jack, aisle picker, electric and gas forklifts

• Supervised and coordinated activities of workers engaged in loading petroleum products,

such as oils, kerosene, and gasoline into tank trucks, and scheduled delivery of products to retail service

stations and distributors.

• Reviewed written and telephone shipping orders specifying type and volume of product to be

loaded, shipping priorities, and delivery dates to prepare delivery schedules for truck drivers, employing

knowledge of routes, time required for loading, and average customer demands.

• Assign train, and supervise the work of warehouse staff on a particular shift.

• Delegate and prioritize of customer orders and explain proper picking and stock rotation

procedures.

• Verify orders are shipped with correct products, train warehouse personnel regarding proper

procedures to complete bills of lading.

• Receive and accurately note all discrepancies on inbound/outbound freight.

• Operate and demonstrate proper use of wands or scanner guns to detect errors in inbound

shipments.

MODULAR SOCIETY April 2006 – August 2006

Norcross, GA

Warehouse Division

Warehouse Manager

• Responsible for tracking all incoming shipments and outbound displays

• Schedule delivery of all displays to different locations

• Schedule all Fed Ex pickups on a daily basis

• Ensure proper storage of all incoming merchandise

• Oversee the return of all damaged merchandise to correct vendor

• Ensure daily cleanliness of warehouse

• Operate company van as needed to all support locations

• Maintain client information in company database and check for accuracy

• Scan and email all company invoices to headquarters as needed

• Ensure pick up and deposit of all currency

• Knowledge of Microsoft Word and Excel, AS400 and Fed Ex scheduling

• Check orders for potential documentation errors such as improper destinations, orders

quantities, product, marking, packaging, bills of ladings, and shipping manifests.

• Supervise operations to ensure orders are picked up properly, account for all

inbound/outbound stock.

• Maintain communication with Distribution Administrators regarding stock levels and

inventory control needs.

• Observe and correct safety and security violations

GEORGIA DUPLICATING PRODUCTS August 2003 - October 2005

Norcross, GA

Logistics Division

Warehouse/Logistics Coordinator

• Track daily route deliveries and map out deliveries for drivers via PC Systems

• Ensure all routes are performed efficiently and in a timely manner

• Responsible for drivers having all proper equipment needed to perform daily job tasks

• Responsible for ensuring all returned equipment has proper paperwork.

• Schedule daily deliveries and pickups as needed depending upon site location

• Coordinate with salesman and supervisors to schedule daily equipment deliveries and pickups

as needed required.

• Responsible for checking all outgoing equipment for serial numbers and identification tags

for daily shipments.

• Oversee the shipment of Customer Service orders to insure all requirements ship on time, are

correct products, and arrive at the correct destination - on time.

• Created partnerships with shipping companies and freight forwarders to reduce inbound and

outbound freight costs.

• Communicated with Logistics Management and Customer Service to insure all freight ships

on time to customers and in the most cost-effective manner.

• Ability to resolve international freight problems (Invoice, Bills of lading, and Proformas).

• Knowledge of all functions of the department (Receiving, Shipping, and

Material Control); material movement and systems transactions.

• Handle shipping and receiving ensuring accuracy of bill of lading.

• Off-load trucks using forklift.

• Ensured shipment received was properly and securely stored within the

warehouse.

• Report any damage of shipment.

• Stock and keep inventory of parts.

Education

Comp USA, Augusta, GA

Woodlawn Senior High School, Baltimore, MD

Military Experience

Served in United States Army from March 1985- December 1992

* Air Condition Refrigeration Technician

FLUENT IN ENGLISH

DRIVER LICENSE VALID UNTIL 2015

PASSPORT VALID UNTIL 2020

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