Melissa Roberts
Fort Bragg, NC **307
Phone: 910-***-****
Email: abkg0v@r.postjobfree.com
Objective:
To obtain a position with a company where I can utilize my administrative and analytical skills, as well as
obtain new abilities.
Qualifications:
• More than 7 years experience in an office environment.
• Strong ability to work under multiple supervisors
• Capable of handling complex tasks
• Extremely knowledgeable with general office tasks and time management
• Able to relate to the public, good on the telephone
• Proficient in Windows and Microsoft Office
Education:
2009-Present – Vertmont Technical College – Certification in Medical Billing and Coding
2003-2005 – Palm Beach Community College – Courses towards A.A. Degree
1998-2002 – William T. Dwyer Community High School, Palm Beach Gardens, FL - Diploma
Experience:
Domestic Engineer: July 2007 – Present, Fort Bragg, NC
• All household duties, including but not limited to, cooking, cleaning, laundry, minor repairs, yard
work, and other various projects.
• Comparison shop for all needed household items.
• Household Accounting – balancing the household checking account daily.
• Organize the household – ability to find important documents in seconds notice.
• Schedule and arrange transportation to appointments for all members of the household.
Automotive Title Clerk: January 2007 – July 2007, Palm Chevrolet of Gainesville, Gainesville, FL
• Processed new and used vehicles’ registrations in the state which they were to be titled.
• Prepared and submitted all tax and title documents to the Department of Motor Vehicle for legal
transfer.
• Verified that all funds had been collected and the correct lien holder had been paid off.
• Compiled and maintained the schedule of all outstanding title work and provided the manager
with a report at the end of the month.
• Signed over titles to wholesalers who had paid in full.
• Notarized legal documents
• Prepared the bank deposit daily
Office Assistant: March 2006 – August 2006, University of North Florida, Jacksonville, FL
• Job duties: greeted students, answered multi-line phones, took messages, responded to
inquiries, ran errands to different departments throughout the school.
• Provided comprehensive secretarial and clerical support to the Comptroller, two Accountants, a
Counselor, and several members of the student body government.
• Handled and organized the employment records of the student body.
• Sorted and distributed incoming mail.
• Ordered and maintained office equipment and supplies.
Assistant Title Clerk: February 2004 – January 2006, Schumacher Buick, West Palm Beach, FL
• Assisted in the processing of new vehicle registrations.
• Created and maintained a spreadsheet of all deals being processed for registration.
• Assisted the Title Clerk in answering customers’ questions and solved customer issues.
• Compiled a schedule of all outstanding payoffs, outstanding balances, and outstanding titles.
• Filed and mailed out tax and title paperwork to customers.
• Filled in for any of the three receptionists, if needed.
Receptionist: September 2003 – December 2003, Sellars, Marion, & Bachi, P.A., West Palm Beach, FL
• Answered a multi-line switchboard and welcomed clients
• Maintained the schedule of the conference room.
• Sorted and distributed incoming and interoffice mail
• Assisted the Accountant with data-entry.
• Transcribed medical record cassettes for two paralegals.
• Ordered and organized lunched for the Attorneys every Thursday.
• Kept the reception area, restroom, and kitchen clean.
Cashier/File Clerk: March 2002 – August 2002, Bev Smith Ford, Lake Park, FL
• Answered multi-line phones and greeted customers.
• Alphabetized and filed all service department work orders.
• Arranged rental vehicles for customers.
• Operated the cash register and credit card machines.
• Performed all procedures to properly close out the cash register each evening.
• Ordered and distributed lunch orders to Service Advisors every Saturday.