Punnagai Krishnamurthi

Columbus, OH - *****

MACROBUTTON HtmlResAnchor abkg0n@r.postjobfree.com

614-***-****

OBJECTIVE

Highly motivated and goal-oriented professional committed to pursuing a

long term career position within a Company, where my professional

experience, education and abilities would be an advantage to the growth of

my employer and myself.

Work Status: I am authorized to work in USA for any employer.

Work Experience

Columbus Area Inc, Columbus OH 11/2006 - 11/2008

Central Administrative Specialist

Columbus Area Inc provides culturally sensitive, quality mental health, and

wellness services to the community .My responsibilities include:

. Supervision of general administrative duties with HIPPA compliance

which include QA efforts, answering multi-line telephones, switchboard

operations, front desk, resolving client enquiries, customer service,

medical records, billing, mailing and sorting etc.

. Data entry using Exact claim software.

. Medical transcription.

. Interaction with vendors and clients and responsible to adjudicate

issues. Track invoices, bill settlements, maintain files, logs etc.

. Order supplies for multiple departments.

. Maintains electronic and hardcopy data, fixing issues in a timely

manner and maintain confidential information

. Act as a back up for front office reception and medical records during

their absence including, receiving patients, registering and

processing necessary documents.

. Assist senior management in their daily activities such as maintaining

calendar, making travel arrangements. Also responsible for maintaining

travel expense spreadsheets, preparing reports and correspondence

materials.

. Organize monthly staff meetings with presentations in Powerpoint.

. Update organization flow charts, phone directories as and when any

change occurs. Also responsible to send out the changes to the entire

department both as hardcopy as well as update the intranet site with

the changes.

. Work with several committees such as Health & Wellness committee,

Diversity committee, General activity committee in planning, arranging

events, enrollment, preparing handouts etc.

Bandi Informatics, Chennai, India

09/2005 - 04/2006

Customer Service Representative / Medical Transcription

Bandi Informatics is a medical records management and medical billing

company that also specialize in medical transcription. My responsibilities

include:

. Attend and assist customer calls and adjudicate or redirect as needed.

. Organize department, staff meetings and vendor meetings. Use MS office

applications to prepare presentation materials and for handouts.

. Responsible to maintain records, logs, expense reports, travel

arrangements, schedule meetings.

. Design and prepare communication materials and distribute them to

appropriate departments.

. Maintain, track and settle invoices.

. Office supply inventory management.

. Oversee and train a team of customer service intern members.

. Recognizing, interpreting, and evaluating the inconsistencies,

discrepancies, and inaccuracies in medical dictation and the

respective documents.

Bandi Informatics, Chennai, India 05/2001 -

01/2003

Editor, Medical Transcription

Bandi Informatics is a medical records management and medical billing

company that also specializes in medical transcription. My responsibilities

include:

. Requirements determination, acquisition, distribution of voice files

to transcriptionist.

. Analyze current process and make suggestions for process improvement,

document and prepare process change documentation and implement

changes. Also responsible for training new personnel.

. Generate weekly, bi monthly and annual status reports, cost benefit

reports which are intended for both inter team as well as for

management records.

. Quality Assurance.

. Proof Reading and Grammar checking.

E-Scribe Solutions (P) Ind Ltd, Chennai, India 04/2000 -

04/2001

Help Desk Support / Senior Medical Transcription

E-Scribe solutions is a professionally managed Transcription Service

company maintaining very high standards by utilizing state-of-the-art

infrastructure, dictation technology, well-qualified and experienced team

of transcriptionists, and high-end software technologies to provide end-to-

end solutions to our clients. My responsibilities include:

. Responsible to attend customer calls, investigate issues and if needed

escalate them to appropriate departments.

. Maintain the employer's performance expectations including the

attendance details.

. Transcribe the multi-specialty medical dictation by using appropriate

software.

. Recognizing, interpreting, and evaluating the inconsistencies,

discrepancies, and inaccuracies in medical dictation and the

respective documents.

. Using the reference materials appropriately, efficiently to assist the

clarity, accuracy, and completeness of reports.

Surya Hi-Tech Elcords, Chennai, India

05/1998 - 04/2000

Operations Personnel

Surya Hi-Tech Elcords is a technology provider and it has several product

lines ranging from manufacturing cables, wires, connectors, etc to process

and product management. My responsibilities include:

. Commonly participated in proposal development and negotiations.

. Oversaw pilot-scale design and implementation of new process.

. Responsible to maintain records, logs, expense reports, travel

arrangements, schedule meetings.

. Manage and coordinate staff on day to day activities and perform

general administrative duties.

. Dealing and responding to supplier/vendor invoices and payments.

. Accounts payable reconciliation.

. Worked with Marketing and Management personnel, created Power Point

presentations for product demos and for product marketing at

conferences.

. Participated in a task force that created a new performance-management

system for junior-level employees.

. Maintaining invoices and book keeping.

National Social Service, India 05/1996 - 04/1999

Volunteer

. Voluntarily served as the Charity Drive Coordinator.

. Organized charity events as part of fund raising.

Education

Bachelor of Arts, Economics 1996 -1999

Stella Maris College, Chennai, India

. Leadership and Management Development.

. Micro Economics.

. Macro Economics.

. Intermediate Micro Economics.

. Intermediate Macro Economics.

. Business Computer Systems.

. Business Statistics.

Intern Project: "Market opportunity analysis"

1998 - 1999

Stella Maris College / Surya Hi-Tech Elcords, Chennai, India

Basics of Information Processing/Data Entry Technician 2000 -

2002 Dallas Technologies, India

Medical Transcription and Terminology

2000 - 2004

E-Scribe Solutions (P) Ind Ltd, following AAMT

Skills

. Able to multitask efficiently and effectively.

. Microsoft Word, Excel, PowerPoint, Access, Outlook, Adobe Acrobat,

Visio, HTML, IE.

. Conflict resolution and mediation training.

. Effective Business Writing Skills.

. Writing, editing, and proofreading (several editorial and publishing

internships)

. Customer service.

. Medical Transcription ( Transcribing and editing medical files)

. Typing speed: 70 WPM.

Achievements:

. At my recent employment, I was able to break several records in terms

of productivity.

. Named as "Team-Friendly Worker", "People person", "Best Employee",

"Quick Learner" and "Most courteous to clients over the phone" by

supervisors.

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