ELVIS MANSILLA

**** **** ***** ***** + Little Elm, TX 75068 + PH 214-***-**** +

abkg09@r.postjobfree.com [pic]

CAREER SUMMARY

Bilingual professional seeking a position requiring dedication,

organization and responsibility with a desire to utilize my skills combined

with a good work ethic. Proven ability to adapt to change and work as a

team or independently. I'm an excellent communicator, quick learner, and

have a strong ability to work under high demand.

EXPERIENCE

JPMorgan Chase / EMC Mortgage Corporation, Lewisville, TX

2009-Current

Default Operations - Sr. Lead Operations Specialist

. Perform system updates on LPS for modified loans per investor

guidelines

. Load Balloon Modifications into ARM workstation and perform subsequent

loan maintenance.

. Managed assigned task queue of loans within Fidelity Information

Systems

. Perform full Fidelity system maintenance on modified loans.

. Manage personal loan task queue within Fidelity Information Systems that

must stay within SLA established guidelines.

. Research misapplied payments during modification process

. QC final modification documents for accuracy and compliance with

investor terms

. Report any problems with system feeds and coming up with action plans

to resolve issue

. Review and complete daily task in queue and meet compliance of task

item

. Train new hires for the loan modification QC process

. Update and implement any new updates on modification process

. Complete projects as assigned by management

JPMorgan Chase / EMC Mortgage Corporation, Lewisville, TX

2007 - 2009

Customer Service Operations/Research Dept - Operations

Specialist

. Manage customer service check log and apply, reimburse or transfer

funds to various recipients

. Reconcile department outages on corporate account's

. Assist the credit department with credit corrections, process AUD's

and ACDV's to major credit bureaus.

. Perform tasks accurately, efficiently, and in a timely manner in order

to reach our weekly productivity goals

. Coordinate and Quality Control domesticate and offshore projects with

different department managers; Offshore Liaison

. Evaluate and research mortgage loan accounts to apply or refund

misapplied payments

. ACH setups, receive and respond to inquiries from homeowners and

branch employees

Bear Stearns / EMC Mortgage Corporation, Lewisville, TX

2006 - 2007 Treasury -

Accounting Clerk

. Setup homeowners on ACH

. Analyze and reconcile the Corporate cash and NSF accounts

. Processed a high volume of incoming and outgoing wire transfers

. Prepared and submitted journal entries

. Interacted with parties outside of Financial Management including

other

Supervisors, Managers, Bear Stearns personnel, and external contacts

. Compiled, monitored, and analyzed data independently for management

and financial staff

. Completed special projects for various department

ELVIS MANSILLA

2680 Pine Trail Drive + Little Elm, TX 75068 + PH 214-***-**** +

abkg09@r.postjobfree.com[pic]

Jim McNatt Honda, Denton, TX

1998 - 2006

Lead - Lube Technician

. Assisted general sales manager

. Coordinate Detail Shop

. Performed oil changes, detailed & maintained customers vehicles

. Processed work orders for the Service Department

. Attended Honda Training School

EDUCATION

R.L Turner High School

Brookhaven Community College

Devry Institute of Technology

SPECIAL SKILLS

Bilingual, PC Literate, Outlook, Word, Excel, Reynolds & Reynolds/ADP

Programs

Lenderlive, Guardian, JP Morgan Insight, Fidelity/LPS, OCIE, Fastrieve

Imaging

detail oriented, general math skills, Excellent 10-key

Contact this candidate