Louise B. Brown

**** *** ***** *** #****

Knoxville, TN 37923

847-***-****

abkfwq@r.postjobfree.com

EDUCATION

Emory Center for Lifelong Learning September 2008 to March 2009

Paralegal Certificate Program

Southern Illinois University Carbondale January 2005 to August 2007

GPA 4.0/4.0

Bachelor of Arts in Classics

Minor in History

Minor in Philosophy

Cardiff University September 2003 to May 2004

SKILLS

Ability to maintain professionalism in fast paced environment

Extensive customer service experience

Engaged in problem solving and teamwork training in the military

Software Knowledge: Windows systems, Microsoft Word, Excel, PowerPoint

WORK EXPERIENCE

United States Coast Guard Philadelphia, PA

Seaman May 2009 to August 2010

Obtained Top Secret Clearance

Demonstrated exemplary phone skills in routine and emergency

situations

Represented Coast Guard at official events and parades

Coordinated a team to exceed expectations in meeting daily goals

The Leukemia and Lymphoma Society Atlanta, GA

Seasonal Recruiter August 2008 to November 2008

Organized Excel spreadsheets to manage over 400 schools

Met weekly quota in recruiting schools to participate in fundraising

event

Showed excellent customer service when contacting schools

The Fund for Public Interest Research Atlanta, GA

Assistant Canvass Director May 2008 to July 2008

Managed, motivated and trained a team of 25 canvassers

Created and managed databases to track the recruitment process

Promoted into the position of Full-time Recruitment Director

Met and exceeded daily sales quotas

Books-A-Million Knoxville, TN

Sales Associate January 2008 to April 2008

Pottery Barn Charlotte, NC

Sales Associate September 2007 to November 2007

The Women’s Shelter Carbondale, IL

Direct Service Volunteer January 2007 to August 2007

Oxfam Warminster, UK

Volunteer Sales Associate August 2002 to July 2003

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