SUSAN ELIZABETH THOMAS
***** ****** ***** . ************, **** 44149 . 216-***-**** .
abkfu0@r.postjobfree.com
OBJECTIVE
To become an active participant in the continued success and future of your
organization.
EXPERIENCE
State Industrial Products 12/06 to 2/09
Sales Recruiter
Responsible for managing the sourcing and screening process of sales
representatives throughout the Western State Chemical division,
including:
. Selecting and forwarding top candidates to Sales Managers for final
interview and hiring decision.
. Partnering with Sales Management to drive recruiting results.
. Screening candidates via the telephone and face to face interviews.
. Effectively communicating with candidates, managers and coworkers
verbally and through writing.
. Working independently and with a team
. Solving problems and developing creative and new sourcing ideas for
myself and the team
. Handling multiple priorities in an effective manner
Broadband Communications 8/05 to 9/06
Office Manager/ Project Manager 11/05 to 9/06
Responsible for all office functions necessary to support this thriving
DirecTV Authorized Dealer and Internet Service Provider, including:
. Planning and implementing sales strategy to more than 1,100 doorways
. Supervising twelve employees daily and approximately thirty-five
employees seasonally in this one million dollar small business
environment
. Scheduling and following up all service calls to ensure proper
completion and customer satisfaction
. Organizing and overseeing company payroll each week
. Operating on a 24/7 on call basis
Off-Campus Community Coordinator 8/05 to 11/05
Responsible for supervising DirecTV and Internet installation in
approximately 400 apartment units, including:
. Managing a team of approximately fifteen service technicians
. Acting as a liaison between company, client, and outsourced technical
support
. Organizing and updating master project lists
. Performing multiple quality assurance checks
Promo Temps & Talent 11/02 to 3/04
Promotions Spokes Model
Responsible for learning about the product being promoted and
informing guests about this product in an upbeat, friendly, and
professional way, including:
. Independently leading Guinness beer promotion throughout Indianapolis
stores (March 2004)
. Photographically representing the company in Indy Men's Magazine
(February 2004)
. Maintaining a positive attitude and performing under pressure
Fourwinds Resort and Marina 5/02 to 9/02
Reservationist
Responsible for ensuring that the guest experience was exceptional and
consistent, including:
. Processing individual reservations according to the current yield
strategy to maximize revenue
. Building consumer confidence and satisfaction
. Utilizing Landmark, other computer systems, databases, and Internet
services to process reservations and update records
. Managing advanced deposits, cancellations, group rooming lists, and
other special requests of guests or associates
EDUCATION
Bachelor's Degree - Journalism (Public Relations emphasis)
Minor - Public Human Resources
INDIANA UNIVERSITY - Bloomington, Indiana, 2006
. Financed 75% of tuition and all college related expenses
Diploma - Laurel School - Shaker Heights, Ohio, 2000
SOFTWARE UTILIZATION
Microsoft Office System (including Microsoft Word, Microsoft Excel, and
Microsoft PowerPoint)
Adobe design software (including Adobe Illustrator, Adobe Photoshop, and
Adobe InDesign