Medical Assistant Customer Service

Location:

Posted:

October 01, 2010

Stephanie Ann Lucas

Stephanie Ann Lucas

Objective: to obtain a medical assistant and/or receptionist position as a part of your hardworking team with

excellent customer service skills and great communication skills.

Summary of Qualifications: 4 years experience. Skills include: multi-tasking, scheduling, insurance,

referrals, documenting in medical records, answering telephones, vital signs, recording patient complaint,

patient teaching, vaccine administration, and assisting with clinical procedures. Team player with excellent

communication and customer-service skills.

Experience:

Oct 2008-Oct 2009

Osler Medical Dr.Altenburg’s office Suntree, Florida

Medical assistant pediatrics

2006-2008

Medical Associates of Brevard, Dr. Mahesh Soni, Drs. Gadodia & Desai Palm Bay, Florida

Medical assistant pediatrics, cardiology

Scheduling appointments, copying medical records, referrals and all filing.

Document patients’ information, stocking medical supplies, administer medications and injections. Computer

skills: scheduling, insurance, and entering new patient information.

Keep the environment safe and clean by mopping, scrubbing all surfaces and floors.

Aug 2005-Mar 2006

Country Beginnings Palm Bay, Florida

Substitute Teacher

Planned daily classroom activities for the children. Circle time. Teaching strategies. Classroom

organization and supplies.

Feb 2002-May 2004

Winn-Dixie Palm Bay, Florida

Cashier, Sales Associate, Deli, and Bakery

Stocked groceries on shelves, organized store and kept a clean and safe environment, pastries and meats,

product promotion, assisted customers with carts to their cars.

Relevant Education/Certification:

2006 Medical Assistant Graduate Keiser University Melbourne, Florida

CPR certification

HIV/ AIDS and domestic violence required courses

Computer Skills: Microsoft Word, Excel, PowerPoint, and more. Type 45-50 words per minute.

Volunteer: Palm Bay Life Center Nursing Home