Sales Data Entry
Resume:
Pioneer
Drive
Baltimore, Maryland *****
abkfn8@r.postjobfree.com.
Akeita J. Rich
[pic]
Summary of Qualifications
? Detail-oriented worker possessing strong interpersonal,
organizational and leadership skills.
? Outstanding record of dependability; also, a multitude of customer
service and clerical experience.
? Equipped with the ability to multitask and prioritize in a fast-
paced, team environment.
Education
Clark Atlanta University, Atlanta, GA August 2002-May 2008
Bachelor of Arts: Psychology, May 2008
GPA: 3.0 (out of 4.0)
Relevant Courses:
Technology Fluency Statistics I & II
Cultural Anthropology Learning
Social Psychology Social and Personality Development
Professional Experience
Inventory Control Clerk
August 2009-March 2010 Toyota Financial Services Baltimore, MD
*via Adecco Staffing
? Processed warranty cancellation requests via thorough investigation
of customer accounts and selection of proper calculator formulas as
presented in Excel spreadsheets.
? Consistently met deadlines when notifying customers regarding missing
warranty refunds based on predetermined time constraints.
? Manually created customer contact documents using researched
information while maintaining a 100% service level.
? Selected by management for special assignments based on an exhibition
of adaptability and productivity when managing a broad range of
responsibilities within different departments.
Tax Tech
January 2009-April 2009 Jackson Hewitt Baltimore, MD
*seasonal position
? Electronically prepared individual tax returns per federal and/or
state regulations in conjunction with company policies.
? Interviewed clients meticulously to obtain complete information
regarding taxable income and deductible expenses.
? Assisted customers in selecting the most advantageous method for
disbursement of funds after assessing preparation fees.
Office Assistant Clark Atlanta University Atlanta, GA
August 2005-May 2008 *non-paid position
? Provided clerical support including filing, data entry and retention.
? Coordinated internship and advisement appointments.
? Scored examinations and proofread written assignments per professor
instructions.
Other work experience:
Sales Associate, Crate&Barrel, Towson, MD 2008-2009
Peer Educator/Counselor, Clark Atlanta University, Atlanta, GA 2005
[pic]
Contact this candidate