Dolores J. McCartney
*** *. ****** ******, *********, PA 18018
484-***-**** • abkfmn@r.postjobfree.com
SUMMARY
Detail-oriented Administrative Support professional with expertise in program administration, information
management, logistics coordination, project management, business communications, and expense
tracking. Strong organizational and planning skills. Demonstrated success communicating and liaising
across all department levels, discretely handling confidential information, and managing multiple priorities.
Effectively works independently or with a team to complete projects on schedule.
• •
Calendar Management Business Tool Development
• •
Meeting and Event Coordination Travel Planning
• •
Customer Support Expense Reporting and
• Reconciliation
Business Writing / Document Creation
• Project Coordination
PROFESSIONAL EXPERIENCE
BINSKY & SNYDER, LLC, QUAKERTOWN, PA 2001 – 2010
Administrative Assistant to
Manager
Delivered administrative support to Manager and office and provided program development, research,
logistics, and delivery. Supported staff projects and initiatives, established and maintained business
processes, updated inventory, prepared business communications, coordinated with Accounting
Department on accounts receivable and accounts payable on projects, requisitioned and processed bid
bonds and certificates of insurance, and negotiated office vendor contracts.
Coordinated meetings for up to 10 attendees, organized all logistics, confirmed facility arrangements,
managed food distribution, facilitated participant coordination, prepared materials, and updated PowerPoint
presentations.
Established estimate tracking systems via Excel to consolidate and improve existing reporting process.
Requisitioned and processed orders for supplies and services.
Developed file management system and organized materials to create and maintain project files.
Processed confidential HR paperwork, PTO forms and maintained the departmental calendar.
TREXLER-HAINES INC., ALLENTOWN, PA 2000 – 2001
Executive Assistant to
President
Provided administrative support to President and office, prepared business communications and reports.
Maintained President’s calendar, arranged travel accommodations, scheduled meetings, and maintained
and organized President’s files.
Produced the company newsletter including writing some articles and the graphic design using
Publisher.
Developed the format and design of the monthly reports.
Assisted the Controller with the 401(k) plan and workers compensation claims.
Administered the commercial drivers’ drug testing pool.
Dolores McCartney
Page Two
INFORMATION COMPUTER SYSTEMS INSTITUTE, ALLENTOWN, PA 1997 – 1999
Administrative Assistant to
School Director
Delivered administrative support to the School Director, responsible for day-to-day operations of office,
maintained accounts receivable, created class schedules, responsible for ordering and processing student
books for classes.
Reorganized and streamlined administrative procedures that led to decreasing hours spent on tasks by
25%.
Researched, compiled and prepared crucial data for reaccreditation.
Designed and formulated spreadsheets for tracking admissions and inquiries to determine focus of
marketing. Established grant tracking systems via Excel to consolidate and improve existing reporting
process.
RE/MAX UNLIMITED REAL ESTATE, WHITEHALL,, PA 1993 – 1996
Secretary (While Attending
School)
Entered listings and sales into multi-list computer systems, created presentation materials and flyers for
sales campaigns for real estate agents, typed real estate documents and correspondence, answered 20-
line phone system, and scheduled appointments in computerized schedule program.
EDUCATION
Lehigh Carbon Community College – completed core courses towards Bachelor’s Degree
Bethlehem Business School – Honor Graduate, Associate’s Degree in Secretarial Science
TECHNICAL SKILLS
Microsoft Word, Excel, Access, PowerPoint, Project and Outlook Microsoft CRM eCopy Visio