Post Job Free

Resume

Sign in

Customer Service Quality Assurance

Location:
Manassas, VA, 20111
Posted:
October 01, 2010

Contact this candidate

Resume:

Joel Westbrooks

*** ****** ******

Manassas Park, VA 2011

703-***-****

abkflt@r.postjobfree.com

OBJECTIVE

To obtain a position that allows me to utilize my skills in management,

quality assurance, logistics, and customer service.

RELEVANT EXPERIENCE/SKILLS

Life Safety Systems, Manassas Park, VA, Inventory Clerk

4/2010-Present

-Receives and stage devices/equipment for work orders in their designated

areas.

-Tracks inventory of all devices in stock using an electronic tracking

system.

-Responsible for filing and documenting work forms from received shipments.

-Operates a folk lift to stage and/or organize inventory.

Burlington Coat Factory, Brandon, FL, Lead Sales Associate/Lost Prevention

Associate

2009-2010

-Managed and delegated various tasks pertaining to the daily functions of

assigned department under the supervision of the Area Manager.

-Sorted and scanned new merchandise for the sales floor for customer

purchase.

-Organized and processed Layaways to ensure the merchandise is stored and

retrieved according to the companies SOPs.

-Effectively reduced the frequency of damaged and stolen merchandise

through various surveillance tools and critical thinking skills.

King Engineering, Tampa, FL, Land Surveyor: Rod Man Associate

2006-2009

-Operated and managed field equipment to increase efficacy and ensured

accuracy of all measurements.

-Maintained all field equipment through routine calibrations and logged the

production of job assignments.

-Obtained geographical data collection using Topography and GPS.

-Utilized various surveying techniques to obtain measurements for Pre-

Construction, Property Bounders and mortgage surveys.

-Worked in multiple construction sites as key personnel in carrying out

Renovations and New Project developments; both commercial and private.

Pepsi Co. Warehouse, Tampa, FL, Import/Export Associate

2005-2006

-Operated a folk lift and other heavy machinery to transport and stage

merchandise.

-Used shipping orders to select, retrieve, and stage merchandise for vender

pick up.

-Loaded and unloaded product in trucks for delivery.

Wal-Mart, Tampa, FL, Customer Service/ Bakery Associate

2004-2005

-Meticulously decorated cakes and other assorted pastries to the customer's

satisfaction.

-Managed and ordered supplies for the production and bakery staff.

-Unloaded and processed shipments of merchandise

EDUCATION

Computer Networking Cert., Northern Virginia Community College-Completion

Spring 2012

E.R. Williams Preparatory, High School Diploma-Awarded 2008



Contact this candidate