Customer Service Assistant

RESUME

Gaurav Anand

***, ******** **.

Clinton MS,

39056

(m) 601-***-****

Position Applied - Operational Job/ Customer Service/Teller.

Objective

To achieve personal objectives and add value to the job in harmony with

team and corporate objectives. Seeking a position as an Accounting

Assistant where extensive experience will be further developed and

utilized.

EXPERIENCE

Kris Jewelers, Jackson Oct 09 -

Present

Sales Associate Part Time

Working as a Sales Associate in Kris Jewelers in Jackson MS. Doing stock

check, replenishment, making invoices, receiving new merchandise and check

the invoice, making new orders. Doing various other duties aswell.

Jain Rajeev &Co. Chartered Accountant, India. Oct01 07 -Feb28 09

Assistant Auditor

As an Assistant Auditor to Assist Chartered Accountant for Banking Audit,

prepared Companies Accounts, Individuals Accounts, Partnership Firms

Accounts, filled annual Returns, performed Statutory audit of Punjab

National Bank and Punjab & Sind Bank and prepared of Banks monthly &

Quartly reports and send it to the Head Office in Prescribed manner and

performed some other duties which are as follows:-

. Assistance to the Customer for filling Annual tax returns and other

tax facilities.

. Actively involved in Customer Care with responsibility of timely and

quality service to the customers.

. Assist the Customers for applying PAN/TAN no. which they are used for

filling tax returns.

. Prepared Banks Audit Reports at the end of each month & quarter and

send it to the Zonal/Head office.

. Prepared and submitted the report of deduction from Salary of Bank's

employees (24Q) & deduction from customer's FDR's interest(26Q) by

the Bank and submitted to the Tax Office.

. Filled the 16A form of Advance Income Tax of employees, calculate the

total Tax Amount of the year and doing required

adjustments for the parties.

. Records journal entries of the Customer's business and make financial

reports.

. Making of Trial Balance, Profit &Loss A/c and Balance Sheet for the

parties.

. Prepare the report of Irregular Parties for the Bank who they are not

deposited the installments regularly.

. Declare the parties as NPA who they are not deposited the last 3

installments and reported to the Zonal Office timely.

. Making Projected Profit & Loss A/c and Balance Sheet for approving

Loans and for the purpose of increasing the present loan limit.

. Checked the various records of the Banks i.e. Loan Accounts, Irregular

Accounts, Safe Ledger Accounts, Saving A/c's. FDR, Bank Assets and its

Depreciation A/c's.

. Checked frequently the recorded cash in books and physical cash and

also checked that how many days the bank had kept over this cash which

was set by the Head Office.

. Reported on variances in monthly & quarterly budgets set by the Head

Office.

. Checked the KYC forms that Bank had filled all the particulars of the

Customers at the time of opening various accounts and also that KYC

forms had properly signed by the Branch Authority. Also that the Bank

had attached the Customers ID according the guidelines provided by the

RBI.

Education

Higher Secondary School in Commerce.

N.J.S.A.Govt. College, Kapurthala, India. 1998-

2000

Bachelor of Commerce Professional 2000-2003

Guru Nanak Dev University,

D.A.V. College, Jalandhar, India.

Personal Information

Languages Known: English, Hindi and Punjabi.

Strength Positive Attitude and Result Oriented.

Computer Proficiency Microsoft Office, Internet Applications

and Tally Accounting Software

Date of Birth 29 June 1983

Marital Status Married

Residential Status Permanent Citizen of USA.

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