Administrative Assistant Sales

Victoria (Vickey) R. Levario

Home: 480-***-**** 226 E.

McKinley Street

Cell: 480-***-****

Tempe, AZ 85281

*********@***.***

Summary of Relevant Skills and Qualifications:

. 15+ years experience in administrative field

. Excellent customer service and communication skills

. Excellent writing and transcriptional experience with speed and

attention to detail

. Completed Health Services Information Specialist training & Externship

Program (September 2010)

. Current volunteer at Scottsdale Healthcare Hospital / Info Desk -

assisting visitors, vendors, and staff

. Proficient in Microsoft Office (2003 & 2007 MS Word, Excel, Power

Point, Access and Outlook)

. Ability to multi-task, organize, prioritize tasks, and take initiative

to assist where needed

. Ability to work independently or in a team setting, with supervisory

of clerical staff experience

. Ability to create and update policy and procedures documents, reports

and presentation material

. Ability to quickly learn, use and adapt to company specific

application programs

. Recognized for building employee morale through employee newsletter

. Associate of Arts Degree, Eastern Arizona College in business /

accounting

. Current: CPR certification (August, 2010), Notary Public Commission,

Negative TB Tests on file and State of Arizona DPS, Fingerprint

Clearance Card

Professional Experience:

Executive Assistant & Office Manager / Community Alliance Against

Family Abuse (CAAFA), Apache Junction, AZ

October 2008 to June 2009

. Provided administrative support to the Executive Director and entire

staff; including assistance in writing of local, state and national

grant opportunities and in processing of invoices payments and

maintaining related accounting files

. Developed and maintained Board of Director documents and assembled

agenda meeting packets

. Drafted office policy and procedures documents, mass mailings, office

forms and presentation material for staff use

. Documented all cash, non-cash and other charitable donations followed

with thank you letters

. Warmly greeted and welcomed all visitors, including clients, community

board members, volunteers and vendors

. Supervised office and client volunteers and produced meeting minutes

for staff meetings

. Maintained office supplies inventory by checking stock to determine

inventory level; anticipating needed supplies; placing and expediting

orders for supplies and verifying receipt of supplies

. Opened/screened/and distributed departmental mail and maintained

confidential employee files; monitoring status of received and

outstanding HR forms

Executive Assistant & Office Manager / Alzheimer's Association Desert

Southwest Chapter,

Phoenix, AZ March 2007

to August 2008

. Prepared documents, assembled agenda packets and documented meetings;

maintained and distributed organizational calendar of activities and

work groups notifying members of meetings, and set up meetings

. Created and updated office policies and procedures documents,

coordinated and maintained Chapter operational records, contracts and

vendor relationships; assisting in bid process and purchasing

agreements for operational services and office equipment

. Assisted in human resource functions; maintained confidential

personnel information and assisted in recruitment and orientation of

new hires

. Developed and maintained positive and productive relationships with

community and outside vendors

. Supervised receptionists, responsible for greeting visitors and

managing switchboard, scheduling appointments, new client and vendor

intake, mailings, processing office supplies and other administrative

functions

. Assisted in opening, screening and distributing departmental mail and

maintenance of confidential employee files; monitoring status of

received and outstanding HR forms

Customer Services - Account Representative, SmartHealth, Inc., Phoenix, AZ

January 2003- March 2007

. Managed international (Japan, Australia, New Zealand, German, United

Kingdom, South Africa, Israel) distributor customer accounts for

Dental, Medical, Chiropractic, Veterinary, Opti, Wholesale and

Hospital products

. Processed incoming customer orders, assuring total customer care and

maintained price schedules

. Managed and maintained international shipping related calendars to

track orders and shipping schedules

. Responded to and resolved all customer inquiries regarding orders,

short ships, back orders and more

. Responded to and processed all telephone and e-mail inquiries related

to new distributor applications

. Coordinated and attended monthly international departmental meeting to

monitor shipping schedule and resolve any outstanding issues

. Created and updated office policies and procedures documents and

searched internet for international sales leads

. Provided administrative support for Regional Sales Managers; entered

domestic school and government customer account orders and provided

customer care

Contracts Administrator / SmartHealth, Inc., Phoenix, AZ

January 2001- January 2003

. Provided office administration and executive assistance to Marketing

Director and Regional Sales Managers; entered domestic customer

account orders and provided customer care (included Dental, Medical,

Chiropractic, Veterinary, Opti, Wholesale and Hospital accounts)

. Coordinated vendor registrations for schools and government entities

so that registrations were current with up-to-date contact information

. Processed bids, product searches and price lists during bid season

. Developed method for tracking / monitoring bids

. Supervised administrative assistant activities including hiring,

timesheets, performance evaluations/career development, and training

. Ensured customers, vendors and employees were handled in a

professional and courteous manner directing calls to other departments

as needed

Executive Assistant / MicroAge Distribution, Tempe, AZ

December 1998 to January 2001

. Assisted Vice President with smooth operation of the center and out-of-

state distribution centers

. Prepared communications (on behalf of management), monthly and expense

reports and travel arrangements

. Prepared presentations and coordinated training for leadership teams

and employee team building activities

. Cordinated outside visitor distribution tours; assigning staff tour

guides and preparing information packets

. Editor of employee "DC Times" newsletter for all distribution center;

and recognized for building employee moral

. Served as chairman for Community Action Committee; associate

fundraising and volunteer work with local charities

Executive Assistant / MicroAge Advanced Systems Division, Tempe, AZ

December 1996 to Dec 1998

. Assisted Vice President with smooth operation of sales division which

included maintenance of calendar appointments, business-related

travel, timekeeping, expense reports, and maintenance of project

schedules (Microsoft Project)

. Prepared communications (memos, letters and monthly reports) to staff

and customers on behalf of management

. Provided administrative support to Regional Sales Managers located

outside of Arizona

. Prepared documents for monthly management and administrative staff

meetings

. Provided back-up support to administrative assistant staff (answering

phones, timekeeping and ordering of supplies)

Secretary 1 / Salt River Project, Phoenix, AZ

December 1993 to Dec 1996

. Attended Board and Council meetings and prepared minutes for review by

Corporate and Assistant Corporate Secretary

. Prepared correspondence as dictated, and Board and Council Agenda

packets

. Notified Board and council members by mail, e-mail and telephone of

meetings and cancellation notices

. Assisted with preparation of presentation material and miscellaneous

departmental activities

. Assisted with preparation of monthly reports, expense reports and

ordering of supplies

. Assisted with all incoming customer and inter-department telephones

calls, directing calls as needed

Medical Externship at Alarys Home Healthcare (June-July, 2010): Assisted

Senior Admin Assistant and nurses: processed incoming medical records

(approved by physicians) from physician offices, hospitals, retirement

offices, and provider offices. Logged documents and filed in patient

charts. Followed-up with physician offices who had not returned signed

Physician Orders, and other documents

2009-10 TechSkills (Health Services Information Specialist) Training:

Courses include: Business Communication & Professional Development,

Microsoft Office 2007, Medical Law & Ethics, Medical Administrative

Essentials, Medical Terminology & Billing Concepts and Teamwork & Managing

Time Effectively

Education: Associate of Arts Degree, Eastern Arizona College, Major:

Accounting / Business; Western International University: Human Resources

Management; Scottsdale Community College: International business class in

Exporting / Importing; Dental Assisting School: Completed 3-month course to

learn more about dental environment for position at SmartHealth

Computer Skills: Microsoft Office 2003 & 2007 [Word, Excel, PowerPoint,

Access and Outlook]; various order entry applications such as, Tesla and

SmartHP (used for product searches and inventory status), Paradox (similar

to Access), FileMaker Pro project maker (used for setting up new product

part numbers) and payroll applications

Contact this candidate