Customer Service Administrative Assistant
Resume:
Alicia Rame o
Watsonville, Ca 95076
abkfcj@r.postjobfree.com
EMPLOYMENT OBJECTIVE:
To apply my public contact, and office experience and my training as
a certified accounting clerk to an efficient office operation.
PERSONAL ATTRIBUTES:
. Customer service in medical and non-profit office settings.
. Multi-line phones, Type 30 WPM, 10 Key, Accounts reconciliation
. Experienced in sales of retail items and gift certificates
. Computer literate Microsoft Office, Word, Excel, Power Point, Outlook
. Work well as team member to complete tasks on schedule.
. Patient scheduling, confidentiality and records management/filing
EDUCATION: Diploma, Watsonville Adult Education, Watsonville, CA.
Center for Employment and Training (CET): Certificate of Completion,
August 2010:
900 Hour Accounting Course, Proficient in:
. Computer proficient: MS Office, Word, type 30 wpm, 10 key by touch
. Medi-Soft computerized billing program
. Multi-Line phone reception and customer service
. Medical Billing and Coding, Bookkeeping with Quickbooks
. Workplace safety and Patient confidentiality
. Data entry of customer and patient information
. Filing: Alpha/numeric/color
EXPERIENCE: 5yrs in Medical Field : Sutter (2002-2006)
Santa Cruz Staffing, Santa Cruz, Ca. 2006 to 2009
Office Assistant: Defensa De Mujeres: Greet and assist visitors, answer,
screen and direct calls, sort and distribute mail. General Clerical/Data
Entry. Granite Construction: Filing, data entry, mail distribution,
phone/reception, prepare FedEx packages.
Mission City Fumigation, Watsonville, CA. 2008 to 2009
Administrative Assistant: Handled multi-line phones for referrals to
service companies. Data entry for details of job descriptions, input time
cards, daily and monthly reports.
Santa Cruz County Parent Association, Voucher Project, Aptos, CA 2006 to
2007
Front Office: Review of monthly billing, posted payments, met deadlines,
handled high call volume, walk-in customer service, referred parents to
providers, computer reports.
References Available Upon Request
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