Customer Service Technician

Location:

Posted:

October 01, 2010

D. Jacob Nice

OBJECTIVE: Advancement in a long term career

EXPERIENCE:

Santa Barbara Applied Research / Jet Propulsion Laboratory - Pasadena,

California

Clean Room Technician February 2008 - February 2009

. Responsible for set up and operation of Clean Room procedures

. Member of Propulsion and Fluid systems group.

. Clean and prep Flight Hardware

. Knowledge of Particle Analyzer

. Assembly of Flight Hardware

Responsible for maintenance and logs of Clean Room machinery

NASA CERTIFICATIONS:

Electrostatic Discharge Control, Critical Hardware Handling, Clean Room

Fundamentals, Confined Space Entry, Fall Protection

Thermasol - Simi Valley, California

Technical Support January 2007 - November 2007

. Handling customer complaints

. Repairing steam generators

Anvil Plumbing - Simi Valley, California

Assistant Plumber July 2006 - December 2006

. Installing water heaters and faucets

. Copper re-piping

Tire Pros - Simi Valley, California

Technician/Mechanic January 2005 - July 2006

. Diagnosis and repair of mechanical problems

. Installing brakes and suspension components

Costco Wholesale - Simi Valley, California

Front End Clerk August 2004 - January 2005

. Seasonal help

. Calculating and restocking inventory, customer assistance

Wood Ranch Country Club - Simi Valley, California

Customer Service February 2004 - August 2004

. Club member servicing

. Golf cart maintenance and repair

America's Tire Company - Simi Valley, California

Technician February 2002 - February 2004

. Calculating and restocking inventory

. Sales and installation of tires and wheels