Customer Service Sales
Resume:
Ryan Osborne
Experience
Head Shift Manager, Dunkin Donuts
Ran a shift which consisted of 5-6 persons
Dealt with the counting of cash and the store safe
Logged throwaway percentages
Offered creative ways to improve manageability of
restaurant
Met daily, weekly, and monthly goals established by
general manager
Jan 2007-Sept 2007 Scotsman Press (Pennysaver)
Syracuse, New York
Graphic Artist/Paginator
Designed and edited layouts for weekly
advertisements
Paginated 5 newspapers in the Greater Syracuse area
Transferred files from previous dates to current
dates
Designed company advertisements (self promotional)
Created and sent .PDF, .PSD, .TIFF, .BMP, .AI,
.INDD, .PS and .QXT files
Designed seasonal cover pages for a variety of
promotional materials
Jan 2006-Jan 2007 Regal Entertainment Group
Syracuse, New York
Sales Associate / Customer Service
Greeted patrons and sold theater tickets
Input promotional data
Created employee schedule
Increased sales by up selling concession products
Awarded Employee of the Month - February 2007
June 2006-Sept 2006 Penn Traffic
Company Baldwinsville, NY
Warehouse Selector
Attained selection quota goals consistently
Operated forklift
Lifted + 50 lbs
April 2005-Dec 2005 Northeast Cinemas
Cicero 13 Cicero, New York
Sales Associate
Greeted patrons and sold tickets
Managed concession area
Oversaw a crew of 8 theater attendants
Awarded Employee of the Month - September 2005
Aug 2005-Sept 2005 Murbo Parking
Solvay, New York
Parking Attendant/Cashier
Collected parking fees for patrons
Directed incoming traffic during peak fair season
June 2004-April 2005 Eckerd
Cicero, New York
Sales Associate / Stock Clerk
Interacted with customers
Addressed and solved customer complaints
Implemented merchandise layouts dictated by
Corporate Office
Maintained stock levels
Aug 2004-Sept 2004 Murbo Parking
Solvay, New York
Parking Attendant
Directed incoming traffic during peak fair season
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Education
6181 Gloger Drive
Cicero, NY 13039
Skills
Regents Diploma June 2006 CNS High School Cicero, New York
Course Work Included:
. Microsoft Word 1 & 2
. Computer Graphics 1 & 2
. Advertising Design
. Video Production
September 2006 Onondaga Community College Syracuse, New York
Course Work Included:
. Graphic Design
. Drawing 1
. Design 1
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