Customer Service Quality Assurance
Resume:
Ryan Christopher Lantz
Hilliard Ohio, 43026
********@***.***
OBJECTIVE
Obtain a position managing a team of individuals which builds on
previous team leading experiences and prepares for future management
roles.
WORK EXPERIENCE
Caregiver, Interim Health Care, Columbus, OH
August 2009- Present
March 2008- July 2008
. Assist in daily living skills for a quadriplegic college student
. Communicate with medical professionals to help in physical and
occupational therapy
. Maintain daily schedule and timely arrival to class, doctor
appointments, and therapy
Installation Associate, W.E. Instillations, Grove City, Ohio
November 2008- July 2009
. Installed office furniture in businesses, schools, homes
. Operated fork lifts, built and tore down racking, loaded and unloaded
trucks
. Ensured customer satisfaction and product quality throughout projects
Teachers Assistant, Pinellas County Schools, Largo, Florida August
2008-October 2008
. Assisted in Asbergers classroom for Middle School Students
. Responsible for maintaining severe behavior classroom two periods a
day
. Traveled to and from school daily with an Autistic student to ensure
safety
K-12 Substitute Teacher, Hilliard City Schools, Hilliard, OH
August 2006- June 2007
. Taught a variety of academic subject areas to various grade levels
. Developed a good rapport with teachers and administrative individuals
of all levels
. Mentored students and helped to build and improve social skills
Middle School Wrestling Coach, Hilliard City Schools, Hilliard, OH
October 2004- March 2007
. Coached middle school students on the fundamental Wrestling skills
. Communicated with coaching staff and team to build cohesiveness and
uniformity
. Stressed character building by requiring positive attitudes and team
commitment
SPECIFIC SKILLS
Customer Service/ Quality Assurance Experience
Proficient in Microsoft Applications
Extensive Team Leading Experience
EDUCATION
Capital University, Columbus, Ohio
Bachelor of Arts in Education- Social Studies
December 2004
Contact this candidate